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Customer Ratings & Reviews

$941.79

Customer reviews

Rating 4.8 out of 5 stars with 1747 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance, particularly praising the clear graphics, along with the sleek design, ease of use, and great loading speeds. They also appreciate its compact size and surprisingly quiet operation. While feedback is overwhelmingly positive, a few customers have reported minor issues concerning heat dissipation and the disc drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,747 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and graphics. Slim and compact so it doesn’t take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Very easy to use, I bought it for him on his birthday and he was so happy when he opened his gift

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super easy to set up and get it going.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipment was on time the product came all together no parts missing and the ps5 worked very smoothly and good my experience with best buy has been very good and they treat their customers with very good care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A functional ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this PS5 to replace my old PS5 of 3 years that burned itself to death. Great price and seems to work fine, but I noticed the menu is still laggy and a bit unresponsive at times. I thought it was my old malfunctioning PS5 but maybe they just have a software issue Otherwise, it functions as expected, and I buy games digitally so I don't miss the disc drive. The price is the best selling point, but I'm concerned about this one breaking down just like the last one. I'm gonna try to be very careful about not leaving it on and dusting it frequently, and we'll see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to grab the standard PS5 Slim for $449, but then I saw that for $399 you can get the exact same system plus a $60 game (ASTRO Bot) included for free—definitely a better deal. I’m loving my PS5 so far and can’t wait to dive into all the current and upcoming games, especially GTA 6!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his console it has worked fine no heating issues runs great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing PlayStation!! My husband and I love it so much. The graphics on it are so awesome and I couldn’t be happier with this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for son 2024 review is a little bit late but after a year of gaming my son loves it!! Only downside is controllers dont handle as good as the original ps and ps2 dual shock controller. Stick drift sucks and as much as these controllers cost you'd expect them to be top of line but I guess thats Sonys way of keeping the dollars coming! Lol otherwise a great gaming system thought about getting my own honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is pure next-gen magic — lightning-fast, stunning visuals, and endless fun. It’s not just a console, it’s an experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best is SONY PS5!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!! Highly recommended. My Daughter loves her PS5!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my PlayStation 5 from Best Buy! The console is incredible—fast, powerful, and stunning graphics. The online purchase was super easy, and delivery was impressively quick. Highly recommend both the PS5 and Best Buy for a smooth, hassle-free shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 AstroBot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and slick design, for the game it comes with its amazingly fun for family nights !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 digital

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, no issues, good load time a good choice if you don’t want to worry about kids taking care of disc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 is great love to play, it's very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a STEAL for everything it comes with. I would buy this again if I needed to ; the quality of games on here are great. The device still really works well for us during multiple moves we've done. I highly recommend purchasing this ; the only downside is it doesn't have a CD option although it's not a deal breaker for me at all. This being compatible with VR is really neat as well ; I don't have any VR controls yet. I did get a chance to try out VR with this type of system at a convention and it is SUPER cool/realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun with friends and family!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5. Haven't encountered any issue with it. Recommended to anybody. You will obtain exactly what you buy for. I was even happier because I was able to find it in special deals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hesitant to buy a PlayStation, but after giving it some time, I went for the Slim and not only is it great but it is so worth especially to have fun with friends and family. Definitely will recommend getting this version and the Astro bot game is very fun and enjoyable for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing game system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Amazing graphics and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 console great, remote not so much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is great. A nice upgrade from the ps4. The remote didn’t last and had to be replaced. It started making Random movements when no one is touching the remote, going in the wrong direction when buttons are pressed.

    I would recommend this to a friend