Customer Ratings & Reviews

This was my first Playstaion purchase since the original Playstation. It's definitely a learning curve when you're used to putting in a game and playing. But, this is an amazing console and really enjoy the fact that it was affordable and came with a free game as well. Definitely recommend this!

This is an amazing PlayStation!! My husband and I love it so much. The graphics on it are so awesome and I couldn’t be happier with this purchase!!

This PS5 is great love to play, it's very fast and efficient

Bought it to satisfy my inner child. It’s nostalgia everytime I turn on this console. Paired this with a 4k tv and you good to go. Can’t go wrong with playstation.

The PlayStation 5 is pure next-gen magic — lightning-fast, stunning visuals, and endless fun. It’s not just a console, it’s an experience!

Excellent graphics. Reduced decibel levels. Great value.

The shipment was on time the product came all together no parts missing and the ps5 worked very smoothly and good my experience with best buy has been very good and they treat their customers with very good care.

cannot go wrong with a ps5, this is a great product

I have a PS5 and a PS5 slim now. I like the slim model, but the mechanism for setting it horizontally is very peculiar (a couple of plastic feet you have to insert into the black seam). I wish both models were simply rectangular prisms because even though the shape looks nice, it's highly impractical and inconvenient. I also wish that they'd preserved a USB-A port on the front, rather than replacing it with a second USB-C port. Two USB-A ports is simply not enough when you consider external storage, headset adapter, etc (I use an external USB fan to keep it cooling after suspend to extend the lifespan).

Much smaller than the original version but with the same performances if not better

I got this PS5 to replace my old PS5 of 3 years that burned itself to death. Great price and seems to work fine, but I noticed the menu is still laggy and a bit unresponsive at times. I thought it was my old malfunctioning PS5 but maybe they just have a software issue Otherwise, it functions as expected, and I buy games digitally so I don't miss the disc drive. The price is the best selling point, but I'm concerned about this one breaking down just like the last one. I'm gonna try to be very careful about not leaving it on and dusting it frequently, and we'll see

Works great! Super easy to set up and get it going.

Awesome purchase definitely expensive but my wife has gotten hundreds of hours with no issues. Just keep it clean

I was about to grab the standard PS5 Slim for $449, but then I saw that for $399 you can get the exact same system plus a $60 game (ASTRO Bot) included for free—definitely a better deal. I’m loving my PS5 so far and can’t wait to dive into all the current and upcoming games, especially GTA 6!

Great design and graphics. Slim and compact so it doesn’t take up too much space.

This is a STEAL for everything it comes with. I would buy this again if I needed to ; the quality of games on here are great. The device still really works well for us during multiple moves we've done. I highly recommend purchasing this ; the only downside is it doesn't have a CD option although it's not a deal breaker for me at all. This being compatible with VR is really neat as well ; I don't have any VR controls yet. I did get a chance to try out VR with this type of system at a convention and it is SUPER cool/realistic.

So a long time Sony can to surprise. Very good thing.

This item overall is incredible and highly recommend it. Won't be disappointed.

works as intended. this is a repacement for the original. The original got the blue blinking light have to send to fix.

Absolutely thrilled with my PlayStation 5 from Best Buy! The console is incredible—fast, powerful, and stunning graphics. The online purchase was super easy, and delivery was impressively quick. Highly recommend both the PS5 and Best Buy for a smooth, hassle-free shopping experience!