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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6407 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 5 Slim Console – Marvel's Spider-Man 2 Bundle's impressive graphics and smooth performance. Many appreciate the console's size and ease of use, along with the included game and its value for the price. While some noted minor issues with fan noise and the stand, the positive feedback on the visuals, performance, and overall gaming experience outweighs these concerns. The majority of users found the console to be a worthwhile purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 6,407 reviews
  • Rated 5 out of 5 stars

    Sony ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited and my long time dream comes true!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I bought it from my boyfriend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Experience!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for in store pick up for my son. Transaction was seamless. Customer service was great and my order was ready when i arrived. The game system it self is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically got what I payed for I got a open box that was supposed to come with Spider-Man 2 but it wasn’t there good thing I find that game boring so it all worked out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, we all know how great PlayStations are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 best buy couldn't of made me happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 for Final Fantasy Rebirth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as intended no issues for the first 30days. Note restart your PS5 during initial installation if it is stuck updating your controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best for now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first ps5 been my best gaming console since ps1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great pricing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and we got it for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best chose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for myself and i love it. Buy it best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal on ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish ps would put there games on PC like Xbox does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for christmas. Thanks to Best Buy....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It takes a digital native.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my home for my adult kids and my elementary age grandkids to enjoy. My adult son did the set up and found the instructions to be less than helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Digital game, physical console

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital game voucher but a dead on arrival console that needs to be returned for defect. Headeache and time consuming, but you cant have winners in every box. We try again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, this is the disc drive version of the slim PS5, the bundled game comes as a digital download code included in the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall pretty much the same as the original but smaller and a little more memory. Not much change but still a great console if you prefer PlayStation

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 3 out of 5 stars

    Used sold as New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a sticker on the box that said Inspected by Best Buy, which leads me to believe they sold me a used return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does not come with original box but comes with Spider Man code

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim is much lighter than the original PS5. Hopefully it is more stable, as this is the 2nd PS5 I've had t purchase. The original had hardware problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation itself is OK. This is really my first time owning one since I got a PlayStation 2 as a kid that I almost never touched. In comparison to Xbox, it’s pretty terrible considering how slow speeds are and connection in general. But it has really cool features that I like. I love that you can play pretty much instantly and keep it in the background while you do other things on the consul. But I agree with other people, it’s really only good for PlayStation exclusives, not worth playing other games if you have another console that has them too. Because they’re pretty expensive and they don’t have a good deal like the Xbox game pass does. I probably wouldn’t have even wasted my time doing a review if it weren’t for the fact that I bought my PlayStation open box deal and when I opened the box, someone had already taken out the Spider-Man game and it took me almost 3 weeks to get a gift card by email, which only happened after I wrote into Better Business Bureau about the situation after trying to contact a couple people at customer service. They really need to double check things before they send them out, of course the person that had it first is going to take out the game code. Just not a good experience

    I would recommend this to a friend