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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6407 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 5 Slim Console – Marvel's Spider-Man 2 Bundle's impressive graphics and smooth performance. Many appreciate the console's size and ease of use, along with the included game and its value for the price. While some noted minor issues with fan noise and the stand, the positive feedback on the visuals, performance, and overall gaming experience outweighs these concerns. The majority of users found the console to be a worthwhile purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 6,407 reviews
  • Rated 4 out of 5 stars

    PS5 Slim? Sort of!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the slimmer PS5. It is smaller but not by much. This is nice that you can replace the Blu Ray player if it breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a blast with my new PS5.! It works perfectly.! And thanks for the help of the bestbuy team for the help of getting it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor handling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor shipping and handling with PS5. Had to buy a new outside plate but system works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was really good but being used to a ps4 controller there was a big change with rhe size i think you shouls change it back. to the ps4 controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good the disc Port is pretty loud other than that, it's not much different than the non-disc version that I had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughr online, picked up ar store with no issues. The PS5 was just as discribed on BestBuy website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still really expensive for what you get. A second controller will knock you back almost half the cost of the bundle o_O

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just cant stop playing.Easy to use love the ps5 and games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great playstation, love the new system and pickup process was very simple and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new addition to the playstation collection. Im just not so happy that i cant link my games to my ps4

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Overheating major problem!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated after only 7 months of use; I luckily have playstation warranty and they are letting me send mine back to get repaired, luckily. I really do love my ps5 but overheated was a definite issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PS5 ,it works great and he plays with it everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good experience. Bought it online with a pick up from the car. Best Buy made it ver simple!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than 1yr and FRIED

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in December for my son, we are now in August, and the console is FRIED! Went to bestbuy for support, nothing they could do, need to go straight to Sony. Called Sony, they tried to troubleshoot it, but the man said yea the system is dead. My PS4 literally last me 10yrs lol it's still running great. This sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is great; I’m enjoying it more than I thought I would. The problem is Best Buy. Returns aren’t checked for content or completeness. My ‘like new, in box’ didn’t include Spider-Man; and one trigger of the controller doesn’t have the feedback. My options were to drive an hour and return it; or go and buy the pack in game myself - and send the controller to Sony to fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good only thing was we lost the sPider man paper to download the game and there was no way of retrieving it any other way. Smh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package came relatively fast but the only complain I have is that when the box was a bit damaged when it came but everything was fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 of 5 is because then i was camming to buy this ps store was guving me open box but i was paying for non open

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent system but has issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas only had it for 5 months and had to send it back do to known issues with faulty HDMI port. You can hardly reach sony by phone and the webpage is sometimes not working properly. They have to mail you a shipping box and you have to ship your system off....I advise you have a back up plan for your kids.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent console could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Wish the fans did a better job at keeping it cool. Base controller sucks cuz paddle attachments

    I would recommend this to a friend