Customer Ratings & Reviews

Son loves it! Epic performance and great controller!

The newer Slim PS5 is good has issues over heating on it's side this isn't a best buy issues that being said the return policy is a bit of a joke not even a month nor do you get any support from best buy for these issues you are pretty much stuck after 15 days.

Works greatly and quietly despite pretty hot days in a non-conditioned room. Being playing Helldivers and Dragon’s Dogma 2 on it without any lags or issues from hardware side. Spider-Man game was a pleasant bonus. Easy order & pick-up. Overall, enjoyable product.

Easy to use, fun, it has one tb. It’s a great system

I have always loved PlayStation consoles and have been saving up to buy the PS5. Overall the graphics and operating system are phenomenal with no issue whatsoever. It’s easy to keep up to date with system updates and everything as well. 10/10 would recommend buying a PlayStation console.

Best gaming system!( except maybe the PS2 lol). Amazing graphics and rhns perfectly

PS5 slim I’m so freaking happy that I get one, I was a Xbox fan but this PS5 slim is my number one favorite. I love easy and simple to select things. The control I got with it is freaking amazing. The touch the feeling and the vibration from the control was amazing and the control can do something like that.

The slim has many documented cases of issues during initialization. The one we bought had the same thing happen that many users have published on Reddit and Sony forums. It also is a little loud on bootup and needs a lot of open air around it or the fans kick into overdrive after an hour of play. I’m comparing this to my friends slim and my standard ps5. This slim was for my son. I didn’t have any of these issues in my standard ps5, software nor heating. My opinion is, if you have room, get the standard ps5 or wait to see what the pro looks like this year.

I bought this as a Christmas gift for my husband last December and he loves it. But since he introduced me to Hogwarts Legacy, he only gets about 30 minutes to play on it before I come home and take over.

perfect packing and time delivered great for exclusive games controller feels amazing and the storage is pretty good

Quality console. I haven’t had any issues with the system since purchasing. If you are into PlayStation exclusives then it’s definitely worth the upgrade. Additionally, I like that PlayStation has made this device an all in one option. As a person who prefers physical media, I like that I can watch my Blu-ray’s on this system as well as have a completely separate media section for all my streaming services. In all, I think the PS5 is a great experience for a person that wants everything for home entertainment in one device.

Very light and thin easy to install I recommend!!!

Can't complain, the ps5 is amazing, service was perfect, fast delivery, box intact

Is a fantastic console with unbelievable performance. Have a incredible graphics. I just wish it came with more storage because I had to buy extra memory.

I love best buy always interesting products and a lot of choice and everything is easily arranged with a credit card and I am very happy with the products of their company. It is easy and convenient to find everything in the easy Best Buy application.

In the past, I’ve exclusively used Xbox. But when my XboxOne bit the dust, I considered switching to Playstation, and it was by far the right decision. It is expensive, but worth it for a console that will last a long time. It’s extremely high quality, and I’ll never go back.

Item was easy to retrieve and an amazing gift for my partner; I’ve never seen a woman in shock like that lol.

very happy with this product and best buy made it easy to purchase online and pick it up when it was available.

Very easy to purchase. Ordered it online and was able to pick up the next day. Got a very good deal. I was hoping to do a price match to get more more money, but even after Amazon and other retail sites sale period, i was not able to find a better deal. Thank you BB!

Bought this PS5 for Christmas 2023 and the kids absolutely love playing it. The slim version is slightly smaller than the original, so you're not really saving a lot of space on the entertainment center, but not a big deal. Plays great and graphics are amazing.