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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.8 out of 5 stars with 6417 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 6,417 reviews
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I waited so long to pick one of these up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as expected. Delivered quickly. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system out right now. No issues. Have 3 in household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love this product and has not stop playing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid really loves this game system, excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was exceptional and the product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He said best christmas gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a christmas girt for my dad and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LZ Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it and great entertainment as a whole console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it just need to get another controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Spiderman 2 Package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved it as a christmas present. Fun for the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Made Me A Great Mom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my son! He loved it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product very nice looking great system to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery. Excellent product and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve gotten one months ago. Love my PlayStation 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my son for Christmas and he was very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is nice my grandson love it and I recommend it to everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware: Open Box Not Worth the Hassle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an “excellent condition” Playstation 5 Spiderman Bundle. Box was missing the cord that attaches the controller to the console AND the redemption code for the Spiderman game was activated by the previous owner of fhe console so the product description for our order that reads “download included” is false. We called Best Buy for assistance with these matters. In order to get the cord, we would have to return the entire package. We were also told by the Best Buy agent that we need to call Sony to get a new redemption code-Sony “should” rectify the situation. Sony is currently closed for the holidays so there will be no Playststion fun this morning. What a disappointment! If Best Buy had been transparent about the download to begin with (whoever boxed the return could see the redemption code had been revealed and should’ve taken the step to include a new code as advertised), at least we could’ve gone into this console purchase ready to buy the game for Christmas morning. The $20 savings on an open box was not equivalent to having a missing cord and no Spiderman game download. Side note: when calling customer service, be prepared to have your call transferred multiple times and having to repeat your full name, phone number, and email for verification.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like so much is good for charge y good the sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boy loves spiderman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves playing the game, it made his Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it stays on it dont get off this game

    I would recommend this to a friend