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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.8 out of 5 stars with 6417 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 6,417 reviews
  • Rated 4 out of 5 stars

    PS5 for Final Fantasy Rebirth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as intended no issues for the first 30days. Note restart your PS5 during initial installation if it is stuck updating your controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console but nothing special

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console but not that much more impressive than the PS4.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It takes a digital native.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my home for my adult kids and my elementary age grandkids to enjoy. My adult son did the set up and found the instructions to be less than helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall pretty much the same as the original but smaller and a little more memory. Not much change but still a great console if you prefer PlayStation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used sold as New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a sticker on the box that said Inspected by Best Buy, which leads me to believe they sold me a used return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, this is the disc drive version of the slim PS5, the bundled game comes as a digital download code included in the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim is much lighter than the original PS5. Hopefully it is more stable, as this is the 2nd PS5 I've had t purchase. The original had hardware problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation itself is OK. This is really my first time owning one since I got a PlayStation 2 as a kid that I almost never touched. In comparison to Xbox, it’s pretty terrible considering how slow speeds are and connection in general. But it has really cool features that I like. I love that you can play pretty much instantly and keep it in the background while you do other things on the consul. But I agree with other people, it’s really only good for PlayStation exclusives, not worth playing other games if you have another console that has them too. Because they’re pretty expensive and they don’t have a good deal like the Xbox game pass does. I probably wouldn’t have even wasted my time doing a review if it weren’t for the fact that I bought my PlayStation open box deal and when I opened the box, someone had already taken out the Spider-Man game and it took me almost 3 weeks to get a gift card by email, which only happened after I wrote into Better Business Bureau about the situation after trying to contact a couple people at customer service. They really need to double check things before they send them out, of course the person that had it first is going to take out the game code. Just not a good experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was really good but being used to a ps4 controller there was a big change with rhe size i think you shouls change it back. to the ps4 controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Slim? Sort of!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the slimmer PS5. It is smaller but not by much. This is nice that you can replace the Blu Ray player if it breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a blast with my new PS5.! It works perfectly.! And thanks for the help of the bestbuy team for the help of getting it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor handling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor shipping and handling with PS5. Had to buy a new outside plate but system works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good the disc Port is pretty loud other than that, it's not much different than the non-disc version that I had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does not come with original box but comes with Spider Man code

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just cant stop playing.Easy to use love the ps5 and games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughr online, picked up ar store with no issues. The PS5 was just as discribed on BestBuy website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still really expensive for what you get. A second controller will knock you back almost half the cost of the bundle o_O

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new addition to the playstation collection. Im just not so happy that i cant link my games to my ps4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great playstation, love the new system and pickup process was very simple and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good only thing was we lost the sPider man paper to download the game and there was no way of retrieving it any other way. Smh.

    I would recommend this to a friend