Customer Ratings & Reviews

Works perfectly as intended no issues for the first 30days. Note restart your PS5 during initial installation if it is stuck updating your controller.

Solid console but not that much more impressive than the PS4.

Purchased for my home for my adult kids and my elementary age grandkids to enjoy. My adult son did the set up and found the instructions to be less than helpful.

Great overall pretty much the same as the original but smaller and a little more memory. Not much change but still a great console if you prefer PlayStation

There was a sticker on the box that said Inspected by Best Buy, which leads me to believe they sold me a used return.

It gets the job done, this is the disc drive version of the slim PS5, the bundled game comes as a digital download code included in the box.

The slim is much lighter than the original PS5. Hopefully it is more stable, as this is the 2nd PS5 I've had t purchase. The original had hardware problems.

The PlayStation itself is OK. This is really my first time owning one since I got a PlayStation 2 as a kid that I almost never touched. In comparison to Xbox, it’s pretty terrible considering how slow speeds are and connection in general. But it has really cool features that I like. I love that you can play pretty much instantly and keep it in the background while you do other things on the consul. But I agree with other people, it’s really only good for PlayStation exclusives, not worth playing other games if you have another console that has them too. Because they’re pretty expensive and they don’t have a good deal like the Xbox game pass does. I probably wouldn’t have even wasted my time doing a review if it weren’t for the fact that I bought my PlayStation open box deal and when I opened the box, someone had already taken out the Spider-Man game and it took me almost 3 weeks to get a gift card by email, which only happened after I wrote into Better Business Bureau about the situation after trying to contact a couple people at customer service. They really need to double check things before they send them out, of course the person that had it first is going to take out the game code. Just not a good experience

it was really good but being used to a ps4 controller there was a big change with rhe size i think you shouls change it back. to the ps4 controller

Wanted the slimmer PS5. It is smaller but not by much. This is nice that you can replace the Blu Ray player if it breaks.

I have had a blast with my new PS5.! It works perfectly.! And thanks for the help of the bestbuy team for the help of getting it!

Very poor shipping and handling with PS5. Had to buy a new outside plate but system works.

Pretty good the disc Port is pretty loud other than that, it's not much different than the non-disc version that I had before.

Good product, does not come with original box but comes with Spider Man code

Just cant stop playing.Easy to use love the ps5 and games.

Boughr online, picked up ar store with no issues. The PS5 was just as discribed on BestBuy website.

Still really expensive for what you get. A second controller will knock you back almost half the cost of the bundle o_O

Love the new addition to the playstation collection. Im just not so happy that i cant link my games to my ps4

Great playstation, love the new system and pickup process was very simple and easy.

It was good only thing was we lost the sPider man paper to download the game and there was no way of retrieving it any other way. Smh.