Customer Ratings & Reviews

This review is for those of you still rocking a PS4, like I did until a month ago. Please do yourselves a favor and upgrade. I was holding out for years, suffering through insanely long load times and waiting sometimes close to 40 minutes for a simple weekly game update to install before I could dive into actually playing. Gaming on an SSD is a breath of fresh air, and cuts down on loading and installation times more than 10-fold. The main OS is more visually pleasing and significantly more customizable than that of its predecessor, with a wider array of settings for game recording, chat audio, and various other features. Being able to massively expand device storage using a simple, user-friendly process is also a treat. It’s almost impossible to exaggerate how much better the experience is on one of these vs. gaming on the PS4, saddled with its smaller, slower spinny drive.

Great console. Best video game system there is. Runs smoothly. Simple interface. Watch all my streamers on there. Has every thing you could ask for in an entertainment system.

Execllent offer and customer attention in the shopmof NY Manhattan. Good orientation . We had an offer of two games and am additional control. Otvwas a good christmas deal.

I have waited years to purchase this. It is everything I thought it would be, plus more. The graphics are amazing, and streaming features are out of this world. This really is THE ultimate entertainment system. The only thing I have against it is its small internal memory storage.

I bought a PS5 for my son and that’s very good he is playing games every day, also store is good too with the prices.

Would not trade it for the world I can play games watch movies all the above

U never go wrong with any purchase from Best Buy. It’s been a month of intense playing time on my PS5 & it’s NEVER disappointing . Working perfectly!

Husband love it!!!!!!! Easy to set up and not heavy fits anywhere

Love this console and the team that helped me get with getting it and the membership set up were fantastic!!! Def going here for all my gaming needs

Great product have had it for over 2 years works wonderfully

Good product I like it, my kids is enjoying it, no word

Ps5 works well and has a good amount of storage, very good

Loving my new PlayStation. Works perfectly and is very fun.

Very good I like what u guys do good delivery I like very well

I bought the playstation for my father as a gift, as he’s been a longtime gamer. Upon opening this gift, he was filled with so much joy. Since receiving this gift, he’s kept me updated on how much he loves it.

Been wanting to upgrade to the PS5 as my PS4 pro was getting so old. Glad Best buy had one in stock.

Excellent product, the staff in the store always attentive to what I needed

Excellent, I have no complaints about the console, it really is perfect.

I am increasingly excited when I turn this thing on. I’ve heard of other retailers selling the “same product” and having issues with them, and then giving the customer a hard time about holding up their end of the bargain to provide quality merchandise. I had an issue with my controller when I purchased the bundle, but you guys insisted on replacing the entire bundle. I have great confidence in you guys!

So glad i bought this system from best buy it was a great price and had it available when i walked in the store