Customer Ratings & Reviews

Excellent and great Hardware, Enjoy every moment of playing the PS5.

Cross compatibility with PS4 games is seamless. Definitely recommend the upgrade for PS4 users.

My grandson loved this. The product performed as expected

I never been a PlayStation guy but the kids love it

Great game for shipping, great customer service support

I love shopping at Best Buy. All products are excellent quality. I recommend it 1000%.

My son bought this PS5 for my 5 year old grandson for Christmas and needless to say we haven’t heard from him since! His mom has had to hide her debit card so he doesn’t order games! Just kidding. He loves it and that’s all that matters but his time has to be limited or he’ll stay on it all day.

I really appreciate that Best Buy packaged my sons Playstation 5 inside another box so no one could tell what was ordered. It was packed really well to protect it.

I’ve also been a fan of Sony great games, clear pic and doesn’t mess up

Great product best buy is great they sell quality stuff

Love the gaming system, however the control is already having issues.

The PlayStation 5 overall is a very good console from the vibrations in the controller to the speaker inside it as well. The games are very good. And better than Xbox

My son loves it. I bought it for his birthday and he can’t keep his hands off of it. Would recommend to anyone with a teen.

The PS5 is a great system. Although I did have an issue with the manner in which it communicated with my TVs as well as the external SSD. After factory reset the problem seems to be solved. My problem now and this weekend was with BestBuy. I have been a cardholder for years but since I am not a "subscriber" for extra money they were not willing to assist with the issue stated above and I could not return the PS5 due to my lack of additional subscription. Do you wonder why people are buying things online over retail stores? Maybe retail shouldn't go in on the retail version of a streaming service. Money, money, money!

Love Best Buy! The prices, the selection and the great customer service. Will never buy electronics anywhere else! Merry Christmas to all of your wonderful Best Buy employees!!

The best company to buy electronics, I feel satisfied to have my quality products

This PS5 game console is great! Definitely has new items to choose from and I like that we can still be old fasion and use CD/Disk. And we use digital media if we chose.

Best product to keep my boys entertained for movies or playing games. My kids love it

After swapping over from the Xbox One S to the Sony PS5 I can honestly say that I really like how fast the PS5 loads into games and also how I am able to run on 120 FPS.

My husband loves his PS5! Loves the option of having ps5 exclusive games.