Customer Ratings & Reviews

Ps5 came quickly and was packaged well. The payment option made it possible to give my son something he has wanted for so long!!!

Pretty sleek design, simple set up and easy to transfer data to. Only thing is that it buzzes when you fire it up, not sure why it does that

Cashier was super nice and was very helpful in picking the console

Purchasing and going to pick up the item was a perfect and seamless experience. The customer service was wonderful.I love shopping at this store

Great service, I have been shopping at Hawthorne Best Buy for 23 years, quick and friendly service. I will be a life long customer

Great PS5 Console. Was exactly what I wanted and looks from the picture display. It works perfect and I already started playing games with it. I will suggest this product to anyone interested.

I love my new PS5! I always make my big purchases with Best Buy because they have great customer service and products!

Eventhou it was an "open box" one, the product was in almost perfect condition, I'm very glad with it. The store has acomplished what was offered.

Bought for my partner, he loves it. Scheduled a pick up time online, was in and out of the tire in 2 minutes. Great overall experience.

Not disappointed at all. I wanted to try myself one for a while but after helldiver's 2 there was no need to wait anymore. Highly recommend!! The controller feedback is insane. Way better than the competition and I've played both

Omg I love this play station easy hook up fast play def recommend picking up tho ships in box u receive on shelf

I am still an Xbox fan, but this system is nice and works very well.

Easy to use and set up . Nothing negative to say about this experience

Bought Open Box and saved a few dollars, very pleased. I couldn’t tell it was open box aside from it being in a different box. I have been satisfied with my Best Buy open box products thus far.

Fun gaming console and is well built. Plenty of eoom for growth due to updates.

Was a gift, and my son was extremely happy and over the moon with the present. I was able to snag it for such a great price

excellent service employee informed me of extra deals and services

Thanks for everything. The customer service was very helpful

good customer service and device was well presented. clean and no defects

East set up and fun console. Just wish game prices would drop