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Customer Ratings & Reviews

Model:
1000039671
SKU:
10145842
$545.00
Save $4.99
The comparable value is $549.99

Customer reviews

Rating 4.9 out of 5 stars with 9046 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 9,046 reviews
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just had the worst customer service experiences with the Playstation support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another grate console from Sony. The only issue I had was the update and download times took hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Play station

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help figuring it out and setting it up. It is complicated compared to other game systems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good console, mediocre support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    console runs fine, controller that came with it wouldn’t charge from the charging port so i had to purchase a charging stand. tried to return and they wouldn’t allow it even in the 15 day window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quite amazing and wonderfully entertaining game box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim was just what I needed. Faster & better picture than the ps4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and definitely worth it in my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Sony rushed trying make up for pandemic my 3rd one so far no issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Great birthday gift. Easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought this for Helldivers 2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great system that has some amazing exclusive games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's a ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough exclusives and the controller dies way too fast. better than the series x

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Was supposed to pick it up in store but was delayed with no explanation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero gaming experience. Took me awhile to figure out how to play certain games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent open my ps5 as yet. I will open it in the summer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a ps5 at best buy Can’t even use it won’t let me connect to my internet, for my sibling it works , horrible purchase stick drift on the controller, Xbox series s or x I recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Store closing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Thank you. It is Sad Apple Valley store is closing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i expected it to be. Bought online then picked up in store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a long time since I returned back to PS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice it take a long time to download any game

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great…. Until is not.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    80% of the time this is the best console I’ve ever used. The games I play (NCAA, Fallout 4, and the three most recent Star Wars games) all look amazing and game play is awesome. 20% of the time the controller drift makes it so miserable to play that I can’t even try. I’ve come to learn that the “stick drift” is a pretty common thing. Had I known this prior to purchase I’d have gone with an X box.

    No, I would not recommend this to a friend