Customer Ratings & Reviews

The PlayStation 5 is a next-gen powerhouse that delivers a truly immersive gaming experience. From its sleek, futuristic design to its lightning-fast SSD, which virtually eliminates loading times, the PS5 feels like a major step forward. The standout feature is the DualSense controller, with its haptic feedback and adaptive triggers that add a new level of tactile immersion, making every game feel more real. Graphically, the PS5 shines with stunning 4K visuals and ray tracing, making even older games look and run better than ever. Backward compatibility with PS4 games is a nice bonus, and the revamped PS Plus service gives access to a large library of games.

honestly couldn’t be happier with my PS5. My girlfriend surprised me with it for my birthday, and it has been one of the best gifts I’ve ever received. I had been wanting one for a long time, and now it’s become the highlight of my day. After working 12–14 hour shifts, I come home completely drained—but as soon as I turn on the PS5, I feel like I can finally relax and decompress. The performance is incredible: lightning-fast loading times, smooth gameplay, and the graphics are unreal. But more than that, it’s given me something to look forward to at the end of every long day. It’s not just a console—it’s become part of my routine for stress relief and fun. If you’ve been thinking about getting one, I can’t recommend it enough. And if you’re lucky enough to have someone surprise you with one like I did, you’ll understand just how much joy it brings.

Certainly! Here's a positive review for the PS5: "The PS5 is a true powerhouse of gaming technology that delivers an exceptional experience across the board. From its stunning 4K graphics to its lightning-fast load times, every aspect of the PS5 feels like a leap forward in gaming. The DualSense controller is a game-changer with its immersive haptic feedback and adaptive triggers, making every sensation feel more real and engaging. The console's design is sleek and modern, fitting seamlessly into any entertainment setup. With a robust lineup of exclusive titles and backward compatibility with PS4 games, the PS5 offers a diverse and expansive library to explore. Whether you're a casual gamer or a hardcore enthusiast, the PS5 delivers on its promise of next-gen gaming and is a must-have for anyone looking to elevate their gaming experience to new heights."

Great purchase everything works nice. No overheating and doesn’t take much space.

Great console! Runs great, super fast, pairs well with my gaming monitor!

Easy to set up. Much faster loading apps due to solid state memory. Works great.

bought this as a christmas present for my mom to upgrade her from the ps4. resolution and smoother gameplay by far even with a limited edition ps4. mom loves it and now its easier for us to game together. If you're wondering if the upgrade is necessary or worth it I promise that you will see a big difference in gameplay.

beautiful work of art truly preformed amazing, no lag and games install instantly.

It takes a little bit getting used to the new menu widgets and going through set up, but after that, it moves much faster than my old PS3, launching apps and games in literal seconds. I also love how it turns on my TV automatically after I turn the PS5 on. Another upgrade is now I can watch Netflix, Prime, AND Disney+ on it all in great definition. Now I also have something to watch my 4K movies on (though I prefer DVD and Blu-ray, but it plays those, too). The one downside is that the controller battery runs out pretty quick, so you're going to have to plug it in often. Can't wait to see what other new games I can get on this thing!

“I recently got my hands on the PlayStation 5, and it’s been an incredible experience. The design is sleek and modern, and it’s surprisingly quiet during gameplay. The performance is flawless, with lightning-fast load times and stunning graphics that make games look more immersive than ever. The new Dual Sense controller offers a fantastic, responsive feel, especially with its haptic feedback and adaptive triggers. Whether you’re playing action-packed games or exploring open worlds, the PS5 truly elevates the gaming experience. Highly recommended for any gamer!”

I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.

Got this as a Christmas gift, extremely fast, super easy to set up, and has a ton of storage

The game console is really good. It works very smooth and when I went to go pick it up, the boy was very helpful and kind.

The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.

Got it for my grandson he is exactly the happiest boy he's ever been and the PlayStation is wonderful and I think Best buy cuz I started looking online and Best buy always comes through what a great company they really are I know I know how it is I work at Kroger's been at Kroger's for 33 years and I do appreciate Best buy I sure do thank you for all you do too

Amazing graphics and sound. My game loads a lot faster now.

It’s a nice product with good quality and features, user friendly interface, nice graphics with multiple games. Controller is quite easy to handle while playing.

Excellent product! It runs smoothly, its storage capacity is more than generous and the visuals are incredible!

⭐⭐⭐⭐⭐ I recently purchased a PS5, and it has completely exceeded my expectations! The graphics are stunning, and the gameplay is incredibly smooth, especially with the 120Hz support on compatible games. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback—it makes gaming so immersive! The system is fast, thanks to the SSD, and switching between games or apps feels seamless. Definitely worth the upgrade from my PS4. Highly recommend it to anyone looking for a next-gen gaming experience!

Ive always owned an XBox but i decided to give a playstation a try and the only thing i can really say is I WISH I HAD DONE IT SOONER!!! The speed and graphics are fantastic. I upgraded the internal memory with a Samsung SSD which improved system operations greatly and it only took about 5 minutes to install. I also subscribed to the top monthly membership and the amount of games available and the quality makes the $20 a month a great value. I just turned 55 in May and always struggled to hold my own with modern day video games however after a month of playing im getting much better and i attribute this to the game setup. All in all i couldn't be happier with my purchase and i highly recommend the PS5 to everyone.