Customer Ratings & Reviews

Works much better with ethernet- highly recommend purchasing with AND get the Geek Squad Warranty. It's absolutely worth it. The console only comes with a 1 yr manufacture warranty but it doesn't cover accidents. Trust me, they cover everything.

I’m very impressed with this console. The performance is smooth, games load quickly, and the graphics look amazing. The design is sleek and modern, and the controller feels comfortable during long gaming sessions. Setup was simple, and everything worked perfectly right out of the box. Overall, it’s been a great upgrade and definitely worth it.

Honestly, I’m super happy with my PlayStation 5 Pro. The graphics are extraordinary, excellent quality, and the service at Best Buy is unmatched. Thank you very much for everything.

I upgraded from an Xbox360 to a PS5. Yes, HUGE difference! Before I made a purchase like this I did a lot of research and found out that when comparing the PS5 to the newest Xbox PS5 had the Xbox beat. And after watching some review videos I came to the conclusion that the PS5 would probably be the best fit for me. And it is, I really only play COD on the system but I have no complaints. There is no lagging, realistic graphics, and so many different options of games available to play online with friends

Works well no complaints. Fast pick up. Loved the sale price. Wish it was all digital for that price but hey it still gets the job done

Picked up my new PS5 through Best Buy’s curbside service, and everything was quick and hassle-free. The staff was super friendly and had my order ready right on time. The console itself is absolutely amazing — fast, powerful, and the graphics are next level. Setup was simple, and I was gaming in no time. Couldn’t be happier with both the PS5 and the smooth pickup experience. Highly recommend!

My fiancé loved this as a gift, runs smoothly and without issues!

It's excellent, I loved it, perfect for the whole family to enjoy

We have bought 5 ps5ms so far and love them all. We have one in each room. Love the design of it and the controller. Such an upgrade from previous gaming consoles

Works great. No complaints. When I picked up my order the Best Buy guy couldn’t find it but after waiting 10 minutes he just gave me another one. But the ps5 works great

I really love it. Graphics are so good. Set up and transfer was easy.the only thing i dislike, is the size. But, i can work with it.

I love my new PS5 it's such an upgrade! It's so much faster than my PS4! It's a lot brighter too. The only things that I don't like is the storage space. It's good that this has the disc drive included so that helps take up less storage space. But the digital games take up a lot of space. Especially if you want to keep your game progress and saves. I like to play a game and sometimes switch to another game for a little while or have other games only when friends come over. I wouldn't like to have to only play a few games and have this loaded on the console. I had 32 games some disc versions and coming from my PS4 1TB and all of my games were saved to it to the PS5 1TB now I have less space and can't fit every game. So I had to make another purchase and get an M.2 drive so I can have all of my games downloaded at once and keep my saves in the games. So plan on making another purchase if you don't want to download and delete games. My last gripe is I had to get used to the new layout of how to get to the Home Screen and settings I learned pretty fast it was just an adjustment. It's nice to be able to adjust the sounds of the beep and controller. Also the brightness of the controller, console and the low power mode settings can be adjusted to update the system, games and charge the controllers and of that doesn't need to be done or will go in a super low energy mode. It goes from low power mode to on very quickly and you can turn it on from the PlayStation app too. I'm glad I can still play all of my PS4 games and some came with free PS5 versions.

As a long time PlayStation fan, this console is fantastic. It is truly a great successor to the PlayStation 4. Great graphics and game selection!

The performance is excellent, with fast loading times and high-definition graphics that significantly enhance the player experience.

Ps5 is great video game consoles my son enjoys this when playing with his friends

The PlayStation 5 is everything you want in a gaming console. Awesome graphics!. It is reliable, smooth performance in 4K. It’s a great option for any gamer.

The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.

We love the new PS5. My son enjoys playing it. I enjoy playing it as well. Its worth the money.

Great gaming system everything new no problems at very good condition

Works exactly as it should, was easy to set up and move games from an older console to this one.