Customer Ratings & Reviews

Really good console absolutely recommended if you like gaming

Finally upgraded to ps5 from ps4 and I’m glad I did, my gaming experience definitely feels better and faster and more enjoyable. It was great value with the discount

The PS5 truly delivers a premium next-generation gaming experience. From lightning-fast load times to stunning graphics, this console feels like a major step forward. The new SSD makes games launch almost instantly, and switching between titles is smooth and seamless

This PS5 was one of my favorite purchases & I couldn't thank bestbuy enough ! I shop here all the time and it’s nothing but great service. Thank you bestbuy and geek squad

The system works perfectly. Would recommend to other, but if yoi are willing to save a bit more money you can buy it on black friday or invest on a pc. I also recommennd if you want to play localy with friends or family.

This PS5 is great quality! super fast and graphics are amazing!

Ps5 is excellent, sleek and slim. Product is excellent, quality and picture is excellent. Performance is great.

I really love my PS5. It runs really well, has a lot of games I like, with no lag. The new feature on the pad of the controller is cool, and the PS5 tower has a unique design that I like. Definitely recommend.

Definitely a great console but make sure to keep it lying down. With a disc reader you do not want it standing up.

Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

Amazing works perfectly, it does not take disks though

Flight hard to get a Ps5, when they first came out, and I regret it. It has had many issues with overheating. Bought this new model from Best Buy and it is awesome! No more issues; works just as it should.

Pretty much a perfect gaming console, and I love that I can watch 4K UHD movies and Blurays. Win WIn!

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

As someone who owned a PS4 and wasn’t sure if I should upgrade due to my limited gaming time, I’m really glad I decided to get a PS5. I’ve spent the past month enjoying it, and I have to say, it’s a fantastic console. The performance is incredible, with fast load times and smooth gameplay, especially when paired with a good TV. I’ve had a blast playing a variety of games on it. However, one downside is the user interface, especially when trying to use Discord. You can connect a controller to your PC and stream a game via PS Remote Play, but you can’t talk to people on Discord while doing so, which kind of defeats the point of streaming there. In this area, Xbox has the upper hand. Despite that, the PS5 is still an incredibly powerful console, and if you're into gaming, it’s definitely worth the investment.

Best console on the planet, and this is my first ever!!! I've always loved PlayStation but man, was I blown away!

Bought this PS5 for my boyfriend’s birthday. He loves it! From the graphics, the set up was quick and easy, the 1TB of storage is amazing. It has remembered different settings that we set for his gaming monitor and our tv. reaction time has improved with this console. He loves that he can mute and unmute his mic with the quick and easy button on the controller.

Son loved it. the new controllers are awesome. easy to set up. great graphics. My son loves it. Sony products are the best.

the ps5 works and is a great console to get for your kids.

The improvement in display quality is undeniable, and larger, more demanding games don't leave it huffing and puffing within an hour like they did to the PS4. I'm a PC gamer, but my fiance goes back and forth between PC and console pretty frequently, and he's been super happy with his PS5. I got it for him just in time for the release of some titles he's been waiting desperately for. He's having the time of his life lol.