Customer Ratings & Reviews

Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

Significantly better loading times on all games compared to PS4, graphics do seem mostly better even on older PS4 and prior games. Controller took some time to get used to but love the haptics

Excellent console, love my slim ps5. Worth the disc model.

Excellent purchase, my grandson love it and also played my granddaughter. They are so happy, highly recommended.

Love it, play fps games and sports games online. Works overtime with absolutely no problems

So the thing is we ordered this item as an “open box” clearance item. When we took it home it worked well but the disc drive had some issues. So for the item itself it’s really like 3 stars. BUT the five stars are for customer service. We returned the item on BLACK FRIDAY and the girl who helped us was super friendly and got us in and out of the store within minutes, even while having to troubleshoot a missing item number. Definitely restored faith in me that the in person retail experience is almost always worth it!

I love this console. It’s fast and efficient. I would recommend this unit over the others.

I had the original PlayStation 5 but new one is way better. The stand is better than the original one, it has a more clean modern look, easier to get the panels off to dust the interior, plus the power button is not next to the disc eject button and that is a huge upside. Overall I would highly recommend buying the slim over the original one

This is a great gaming system!!! I bought it for my 29 year old nephew and he's obsessed!

Bought this back in 2022. Still works great. Not too many cables!

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

I love my ps5. As a ps4 user I played it made noise, it over heated. I havent had any problems with the ps5 slim. No noise from it, no over heating and I play a lot! The loading is also so much faster now. When i play online i notice I load in faster than my ps4 using friends. This console is a monster, very fast very elegant. No complaints at all.

Best console yet. I haven’t played since 2019 and I’m surprised how advanced PlayStation has come

Very nice my PlayStation I play with my brother and friends

Fast, easy and convenient purchase. Picked it up to avoid waiting for shipping. Product was there waiting for me first thing in the morning.

Love that it doubles as a blu ray player. Controllers are super nice and it works seamlessly for everything

Ps5 came in great condition I love it 5 months into it no problems

The PS5 is a great system . There ars plenty of phenomenal games you can get to play. Also, you can download games digitally