Customer Ratings & Reviews

Ps5 never fails. Great price and design. My kid loves it

Easy process for the pick up. I did have to go in store because curb side was not available at time of arrival. PS5 is great. Setup was easy and I was off and playing within 15 minutes!

Got for my little brother and he loves it. Got a controller with it for him, works great

I recently had the pleasure of shopping at Best Buy, and I must say that the experience exceeded my expectations in every way. From the moment I entered the store, I was greeted by friendly and knowledgeable staff who were eager to assist me with my needs. They took the time to understand what I was looking for and offered expert advice without being pushy. What stood out the most was the impressive range of products on display. Whether I was browsing the latest tech gadgets or looking for home appliances, Best Buy had an extensive selection of top-quality items. Their website was equally easy to navigate, and I appreciated the seamless integration between online and in-store shopping. The checkout process was quick and hassle-free, and I was even offered helpful options for delivery and installation services. My items arrived on time, and the installation team was professional, ensuring everything was set up perfectly. Overall, my experience with Best Buy was nothing short of outstanding. The combination of excellent customer service, high-quality products, and convenient services made this shopping experience truly exceptional. I will definitely be returning for all my future tech and electronics needs!

Got this as open box deal. Very pleased with price point, presentation, and quality. Purchase was straight forward and the employee who helped choose and complete the purchase was knowledgeable, straightforward and honest. Always have a good experience at this store the shopping experience and product quality are top notch! Also, I am in the I.T. field and can attest that the employees here are knowledgeable about their products which would definitely make the shopping experience smooth for those who may not be as knowledgeable with certain products. They will answer your questions and provide comparisons thoroughly.

We went into our Best Buy store looking for a last minute Christmas gift for our grandson. The gentleman in this section could not have been any more help than he was. He went all over the store searching for items we wanted and he put them all together. We got everything we were looking for and more. It was all last minute and never dreamed we would find even one item much less all of them. The Longview, Texas store helped to make Christmas this year. The PlayStation 5 is everything we could have imagined and out grandson was thrilled.

My dream was always to have a Play Station console, no matter what generation it was, but this one met my expectations.

I had a very nice experience at this store.very clean very helpful people

Super purchase the best I've ever bought never fails

My experience and purchase at BestBuy was great. I received my PS5 and I am enjoying it very much!

Berry good yes! I enjoy all time with gamis all me like :)

It is exactly as advertised. Great graphics, quiet running, easy to setup, and worth the price.

Perfect Christmas gift for my son. His PS4 was 11 years old & still working perfectly fine (he’s not a heavy gamer.) My husband & I felt he needed something new despite him telling us for years he didn’t need it. We’re all very pleased with the game console as well as the Madden 26!

I enjoy this system I would recommend this to others

I love my ps5 so much , i literally sold my laptop to buy this console

So far it's been great! I have had every version of PlayStation's since the PS1. I was late to the party because my PS4 pro was working fine. I like the improvement in the controller the most but was disappointed that I had to buy extra memory just to copy my existing games over.

No problems at all 10/10 product. Plays all the latest games and older games

First time switching from xbox to Playstation. Incredible difference hands down . Hats off to Sony

Noticeable upgrade over my old, but still going, PS4. The PS5 slim model does not get too hot, even after hours of constant gameplay. Looks great on 4k TV sound is great on my surround sound set up. Between disc based, digital downloads, or streaming older games, there is a huge catalog of games to explore. Highly recommend!

It was great. Love the prouder. Awesome graphic and more.