Customer Ratings & Reviews

Best customer experience, wonderful store, perfect service and high quality products. Thank you very much.

My son bought this PS5 for my 5 year old grandson for Christmas and needless to say we haven’t heard from him since! His mom has had to hide her debit card so he doesn’t order games! Just kidding. He loves it and that’s all that matters but his time has to be limited or he’ll stay on it all day.

Amazing console. Very impressed with how optimized the games are.

bought as a gift for my daughter she love her new game

Great product Quick delivery Arrived undamaged Really impressed with the new design New User interface is amazing Processor speed is fast

I wasn’t sure about this purchase because of the price but I absolutely love it. Definitely worth the money

My son loves it!! Video quality is amazing as well.

If you are second guessing in buying a PS5 dont do it anymore you will not regret buying it !

The PS5 is a great system. Although I did have an issue with the manner in which it communicated with my TVs as well as the external SSD. After factory reset the problem seems to be solved. My problem now and this weekend was with BestBuy. I have been a cardholder for years but since I am not a "subscriber" for extra money they were not willing to assist with the issue stated above and I could not return the PS5 due to my lack of additional subscription. Do you wonder why people are buying things online over retail stores? Maybe retail shouldn't go in on the retail version of a streaming service. Money, money, money!

Best place for electronics and great customer service

Perfect and great service. Product is durable and better fit for a stand. Love it.

We are enjoying are new ps5 cansole. We both use it to have fun.

Easy to install side mounts. What you would have expected from Sony

Great gaming device and very fast however some programs do crash. Not sure if it’s the system or the games but definitely odd.

Solid performance, quiet, and convenient. Pretty much the go-to for casual gaming but subscriptions for online gaming is extremely unfortunate. Controllers belong in the bin, crazy stick drift when it's not even a year old yet.

Ive been an avid Playstation fan ever since I was little. Started from ps2 to ps3 slim, ps4 slim and now ps5 slim. The slims never fail to disappoint I absolutely love the console. I play more siege and cyberpunk than anything but the 130 frames is a perfect upgrade from the original 60fps.

I was worried about time and I didn't want to risk missing my son's birthday. I ordered online and the store has it ready when I got off work. There was no line so pick up was a breeze. Highly recommend ordering online and picking up in person for those who have time constraints.

This was a gift for one of my kids. It’s noticeable quieter than the launch console. Noticeable smaller than the launch console. Highly recommended!

Thank you so much best buy for your hard work and delivering out orders i really appreciate it and your products are of really great quality thank you

Everything is good with the boys and the girls are doing great job