Customer Ratings & Reviews

Bought this for my husband and he absolutely loves it !!

Excellent costumer service nice people and helped with everything i needed help with

It’s really good so far. Though the games quality dips at 4k resolution.

What can you say, it's a PS5! The grandkids LOVE it. There are so many game options available, and the fact that it can load disks or play online is a great. No regrets!

The product itself is great. My issue lies with the lack of customer service when I came into the store. I walked right to what I needed, and needed assistance. I looked around and could not spot a SINGLE employee on the floor. So I went to the check in desk and asked if she could please have someone come and answer a question for me and told her where I would be. She got on a walkie and sent the message and I waited… and waited… and.. waited. 4 employees this time walked right by, avoiding eye contact. I understand if there is already a task they are assigned to or a department they are assigned to, but the very least they could do is ask if I’ve been helped, and if not, ensure I get the help I need. These are expensive products and I want to make sure I’m making the correct and educated decision. When I finally had help I had to personally ask a random employee who didn’t really seem interested in helping, but did anyway. It wasn’t the best experience and I will likely not purchase something like this again from this store. I’d rather go to a store where the customer service agents actually care about providing customer service.

Awesome my boyfriend loved it, and I thought I was a great deal

Best Gaming product for entertainment with friends and family members..

Ps5 perfect for kids entertainment and it has all the apps you need works well with any tv

Perfect condition, games play beautifully. The product arrived earlier than rxpected

Excellent console, exceeds expectations especially with pre installed games

Ps5 is nice new addition to the house kids likenit much more than the ps4 !!!

Exactly what I was looking for, wanted the PS5 with the disc reader.

This is a great console! Super fast downloading, streaming and updating. Everything just seems to run smoother than the PS4.

Smooth delivery and great deal. Purchasing this was a smart investment for my son who needed a new system. Thanks Best Buy !

Solid Elden Ring machine & entertainment console overall. Disc drive works great, highly recommended!

Great console to keep entertainment at its best and the duality between physical and digital games is a must

I love the ps5 and the console is great but my first one I had to exchange because my games kept crashing but after that exchange it has been pretty smooth.

This was an awesome purchase, There is a unlimited amount of things to do as well as entertainment on the pS5.

Great Customer Service, Very informative about the different plans that came with the PS5

Having alot of fun playing my ps5 exclusive games havent had my own playstation since the ps2