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Customer Ratings & Reviews

Model:
1000039671
SKU:
10148517
Your price for this item is $549.00
The comparable value price is $549.99

Customer reviews

Rating 4.9 out of 5 stars with 8560 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 8,560 reviews
  • Rated 1 out of 5 stars

    Do not buy anything from 11301 W Pico Blvd store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a NEW PS5 online that this store (11301 W Pico Blvd, Los Angeles, CA 90064) was delivering on, and this store tried to ship me an OPEN BOX PS5 thinking I wouldn't notice or return it. Disappointing experience. Avoid this location like all the other reviews have pointed out. Just my luck the online buy was given to them to fulfill.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know it's a good buy....only problem is my controller box button is hard to press...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box wasn’t that good it had scratches, but new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST PURCHASE EVER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase EVER. it was the slim version after exclusovely asking for the og model. The fan was so loud. The system kept crashing. The trash can got this purchase as i tried to call the store to return it but they told me i could not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 came with a problem, it was showing an error on every PS5 game, customer service was great and they solved my problem right away offering a refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disc part is broken in less than a year I’m not happy at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect Timing, Wrong Address

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upside to my delivery is that it arrived on time as it was stated in its delivery estimate. The downside is that the person who delivered my package looked as if he was in a hurry and sent it to the wrong address. I didn't know it was mine until my neighbor came by a couple of minutes later and brought it to me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It over heats a lot I don’t know why it’s not like the original one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More care handling needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 itself runs great, right analog stick sticks and received the package without the power cord and the tape job on the outside box left to where you could literally see the PS5 box inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. Really disappointed that they give these devices only 1tb. You really need more like 20tb if you want space. Otherwise your deleting games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will not shop here again. They will not honor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation packaging looks like a refurbished one. Had a trade in for the PlayStation (Xbox series x), was told one price I was ok with and then get to the store and they cut it by 75%. For some dust on the inside.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old Son purchased it for his middle school early completion gift we played it for 20 days and no longer works went to best but for exchange and or refund and they said i am part 15 day i have to go to through the manufacture …to date i have not been able to get a response from them…. Paid over $600 with heads set and games. I am upset sad and disappointed and imagine how my son feels.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I play apex some how my PlayStation freezes up. Then have to submit n report n nothing never happens. Happens about 3/4 times every 2 weeks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No PS5 & out of my money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps5 was never delivered..So I couldn’t tell you how it performs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not playing disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not playing my disc at all will be bringing it back too Best Buy I am very disappointed my kid couldn't even play it on Xmas day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but you get what you pay for. My opinion it should come with 2 controllers for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bf likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to exchange the first one because it suddenly wouldn’t power on but the second one hasn’t had any issues so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It over heats way to fast maybe a frew minutes after starting to play it heats up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the regular ps5, he slim has a lot of bugs.

    No, I would not recommend this to a friend