Customer Ratings & Reviews

Very fun console, however the hdmi encoder was broken. I recommend getting the protection plan as to avoid a 300 repair cost

Disc drive went out within a week and had to send it back to PlayStation and it's already messing up. The PS5 slims are horrible!

Okay, it’s glitching while playing the big games like Elden ring

Bought this brand new and the buttons in the controller were sticky when you pushed and wouldn’t come back up. Very disappointing. Had to use our warranty and our one free controller replacement, for something we had no control over.

Stolen PlayStation, didn’t work couldnt sign in and when I brought they credited me towards a brand new one but it was a gift for someone else so pretty annoying and easily avoidable

the console was offered with spiderman game but the store does not have the game

I didn’t know I had to buy the games and also buy a service each month to be able to play the game.

My controller came defective and i cant use my mic , i had to buy a new controller.

⭐️⭐️⭐️⭐️⭐️ Ladies and gentlemen, gather 'round for the tale of how the PS5 saved my sanity and gave me the gift of a happy holiday season. My husband may call it the PlayStation 5, but in my world, it's the "Peaceful Silence 5000." Let me set the scene: I'm the proud owner of a husband who thinks "helping with chores" is finding creative places to leave his dirty socks. So, this Christmas, I decided to give him a gift that would not only bring him joy but also keep him out of my hair – cue the PS5. The unboxing process was like witnessing the birth of a technological marvel. I swear I saw tears in his eyes as he caressed the sleek curves of the console like it was a newborn baby. Little did he know, he was holding the key to my newfound freedom. The size of this thing is perfect – it's like a beautiful, attention-absorbing monolith. I strategically placed it in the living room, and now it's the center of his universe. I haven't seen him this excited since the first time he discovered a pizza place that delivers 24/7. The graphics are so mesmerizing that I'm starting to believe our living room is a portal to another dimension. Sometimes I peek in and pretend I'm part of the virtual world where house chores are done by magical creatures, and husbands clean up after themselves. Now, let's talk about the magical wand they call the DualSense controller. It's like a TV remote on steroids – it has him so engrossed that he doesn't even realize I've gone to the spa for a few hours. I come back feeling rejuvenated, and he's still in the same spot, battling digital dragons or whatever. It's a win-win! The loading times are so fast he doesn't have time to do anything between games keeping him busy for hours! I've perfected my DIY facemasks and taken up meditation, all thanks to the PS5. Who knew a gaming console could be the secret to a flawless complexion and inner peace? In conclusion, the PS5 isn't just a gaming console; it's a marriage-saving, sanity-restoring, life generator. If you're looking for a way to reclaim your personal space and enjoy a moment of serenity, the PS5 is the gift that keeps on giving. I've officially declared it the MVP of my Christmas and the key to a harmonious marriage. Highly recommended!

Cannot transfer data and it sometimes glitches the controller also freezes at different points in the game

Same as the 4 for all that money again they can keep it sorry

Not very happy with the system. I keeps lagging and not connecting to the internet hard wired to the modem.

I thought this was the bundle package. You should have offered it to me as well.

I couldn't prove it because the tracking code indicates that it arrived but it wasn't at my front door. I made my claim but Best Buy responded that since they have the tracking code as delivered, they didn't process my claim and I paid for a product that I don't have. The truth is that I lost $500.

Same gaming issues I faced on ps4 but the downloads are much faster

I’ll keep this simple and short, Ps5 slim consoles are absolute garbage, Didn’t even have it for 2 days and I was getting flashing green screen in all games I tried and constant system errors. I game on a Lg C3 42” Oled that is also connected to Xbox Series X and don’t experience any issues on Xbox. So it’s definitely Sony’s hot garbage of a console. Returned the ps5 slim today 7/8/24 and never buying another Sony product. Xbox Series X easily blows the ps5 out of the water without even trying ! Game pass is also way better than ps+ subscription in a heartbeat. Do yourself a favor and avoid the ps5 slims , They are hot garbage and not worth it.

ABSOLUTE GARBAGE. Best Buy thinks it’s acceptable to knowingly sell used ps5’s that are faulty. Be careful with products that say that they are certified for re-sale. Best Buy has gotten extremely lazy with quality control

Didn't even get my order after having a hard time to even try. Now im have the HARDEST time getting a refund! Yall are gonna get me my refund or im going straight to corp, this is ridiculous I'm NEVER shopping from this place every again!

Broke on ne after 16 days could not return to Best Buy called Sony they were great about repairing it and sending back for free all cost covered but was a headache having to call and shipping it and waiting to be fixed

They did not let me purchase but they are go digital games