Customer Ratings & Reviews

As of 2023, the PlayStation 5 remains highly competitive. Although the Xbox Series X is recognized as the most powerful console available, the PS5 continues to impress with its fast loading times for native games and a user-friendly interface. The new Slim model is more compact and offers storage comparable to the Xbox Series X, with the added benefit of easy upgrades. The DualSense controller provides exceptional experiences for games that utilize its features, and additional accessories like the PSVR2 and PS Portal enhance the PS5's capabilities. Keep in mind that there is an additional $80 annual fee for PlayStation Plus if you want to access multiplayer games that aren't free-to-play, but the service offers various other advantages, albeit with a smaller selection of free games compared to Xbox Game Pass. Overall, the first three years of the PS5 have been marked by outstanding first-party titles such as God of War Ragnarok, Spider-Man 2, and Returnal, which have highlighted the console’s potential and set high expectations for its future.

The PlayStation 5 Slim is everything I loved about the original PS5, but in a more compact and refined design. Sony nailed it with this upgrade — it's quieter, sleeker, and takes up way less space in my setup without sacrificing performance. Gameplay is buttery smooth, thanks to lightning-fast load times and stunning graphics powered by the SSD and ray tracing capabilities. Whether I'm diving into cinematic single-player adventures or fast-paced multiplayer matches, the PS5 Slim handles it all effortlessly. The DualSense controller still blows me away — the haptic feedback and adaptive triggers add a whole new level of immersion. Plus, the UI is super intuitive, and switching between games and apps is seamless. If you're new to PlayStation or looking to upgrade, this is the one to get. It’s the same next-gen experience in a sleeker, more efficient package. Highly recommend!

Absolutely blown away by the Sony Playstation 5! The graphics are stunning, the performance is lightning-fast, and the exclusive titles are worth every penny. The DualSense controller adds a whole new dimension to gaming, making every experience immersive and engaging. From the sleek design to the seamless user interface, this console is a masterpiece. Couldn't be happier with my purchase!

Upgraded to this from the Xbox One and it's the craziest difference in performance, speed, and graphics. Controller is amazing too with the haptic feedback in the triggers. The slim model is also nice because its not as bulky as the original PS5

Sony has hit the mark again with the PlayStation 5 Slim. This updated version of the iconic console retains the powerhouse performance of the original PS5 while delivering a sleeker, more compact design. The first thing you’ll notice is how much lighter and more space-efficient it is compared to its predecessor. The white finish is modern and clean, seamlessly blending with any entertainment setup. Despite its smaller size, it still packs the same incredible performance, handling high-end games with stunning graphics and smooth frame rates thanks to its custom SSD and cutting-edge hardware. The Slim model also introduces improvements in energy efficiency, making it quieter and cooler during extended gaming sessions. It’s a thoughtful touch for gamers who prioritize sustainability and comfort. Setting it up is a breeze, and the refined design of the DualSense controller remains a standout feature. The adaptive triggers and haptic feedback immerse you in gameplay like never before, enhancing the experience whether you’re exploring vast open worlds or engaging in fast-paced multiplayer action. Another highlight is the option for a detachable disc drive, offering flexibility for both physical and digital gamers. It’s perfect for those who value having options without committing to a single format. In short, the PS5 Slim delivers everything fans loved about the original in a more streamlined and efficient package. If you’re looking for a console that combines style, power, and practicality, this is the one to beat. Highly recommended for both new and seasoned PlayStation enthusiasts!

The PS5 offers a cutting-edge gaming experience with its powerful hardware, delivering stunning graphics and fast loading times. The DualSense controller enhances immersion with its haptic feedback and adaptive triggers. The diverse game library showcases exclusive titles like Demon's Souls and Spider-Man: Miles Morales. However, the console's large size may pose a challenge for some setups, and occasional stock shortages can be frustrating for potential buyers. Overall, the PS5 sets a new standard for next-gen gaming but faces logistical challenges.The PS5 boasts a sleek, futuristic design with its white and black color scheme, accentuated by blue LED lights. Its size is substantial, with a distinctive V-shaped contour. The DualSense controller, featuring a two-tone design matching the console, feels comfortable in hand. The console's front panel includes USB-A and USB-C ports, along with the power button and disc drive. On the rear, you'll find additional ports for HDMI, Ethernet, and power. The standout feature, however, is the innovative cooling system designed to maintain optimal performance during extended gaming sessions.

The PlayStation 5 is a game-changer in every sense of the word. From its striking futuristic design to its unparalleled performance, it delivers an immersive gaming experience that sets a new benchmark for consoles. The PS5’s hardware is a powerhouse, with lightning-fast load times thanks to its custom SSD and the ability to run games at 4K resolution with stunning visuals and smooth frame rates. Ray tracing technology brings lifelike lighting and shadows, making every game world feel more realistic than ever. The DualSense controller is a standout feature. Its haptic feedback and adaptive triggers provide a tactile experience that enhances gameplay, whether you're feeling the tension of drawing a bowstring or the rumble of a car on different terrains. Sony’s lineup of exclusive titles, like Demon’s Souls, Spider-Man: Miles Morales, and Ratchet & Clank: Rift Apart, showcases the console’s full potential. Backward compatibility with most PS4 games is a huge plus, ensuring a seamless transition for existing fans. While the console is large and might not fit every entertainment setup easily, its design is sleek and modern. Availability has been a challenge, but it’s well worth the wait for any gaming enthusiast. The PlayStation 5 is not just a console; it’s an experience. With its innovative features and a promising future lineup of games, it’s a must-have for both casual and hardcore gamers.

I recently purchased the PlayStation 5, and I’m extremely satisfied with my investment. Superior Performance The PS5 offers exceptional performance with its powerful hardware and lightning-fast SSD. Games load incredibly quickly, and the graphics are stunningly detailed, providing an immersive gaming experience. The improved frame rates and ray tracing capabilities take the visual quality to a whole new level. Sleek and Modern Design The PS5's design is sleek and futuristic. The white and black color scheme is stylish and fits well in any entertainment setup. The console’s size is substantial, but its unique design makes it a standout piece rather than an eyesore. Innovative DualSense Controller The new DualSense controller is a game-changer. Its haptic feedback and adaptive triggers offer a more immersive and tactile gaming experience. The controller’s ergonomic design makes it comfortable to hold during long gaming sessions, and the built-in microphone and speaker add to the convenience. Extensive Game Library The PS5 boasts an impressive library of games, including exclusive titles that showcase the console’s capabilities. The backward compatibility with PS4 games ensures a vast selection of games to play from day one. The PlayStation Plus Collection provides access to a range of classic titles, adding great value. User-Friendly Interface The PS5’s user interface is intuitive and easy to navigate. The new features, such as the Control Center and Activities, enhance the gaming experience by providing quick access to essential functions and game-specific information without disrupting gameplay. Value for Money Considering its advanced features and performance, the PS5 offers excellent value for money. It’s a significant investment, but the enhanced gaming experience and extensive game library make it worthwhile. In summary, the PlayStation 5 is an exceptional gaming console that delivers superior performance, innovative features, and a sleek design. I highly recommend the PS5 to any gaming enthusiast looking for a next-gen gaming experience.

I have an Xbox, but wanted the ability to play some of the ps5 games, there are things I like and don’t like. The system is easy to use although quite large, so be mindful of where it will sit. The controller and haptics are amazing. The controllers are larger, so if you have smaller hands, there will be an adjustment period. The system works great and games load reasonably fast. Cons I do not like that when game reloads it drops me somewhere in the game and not exactly where I was when I saved and exited.

The design is sleek and space-saving compared to the original, but it still packs the same powerful performance. Games load super fast, the graphics are stunning, and the DualSense controller adds a whole new level of immersion. Setup was quick and easy, and the system runs quietly and smoothly. Best Buy’s ordering and pickup process was seamless too. Highly recommend for any serious gamer or anyone upgrading from a previous-gen console!

Spme things are different, and some are the same. The menu is hard to figure out. Too bad I didn't know that my dynamic themes would not work. I miss the one I purchased on my PS4. However, the PS5 is faster with loading. A pro is only better if you have a 4k tv. I don't. The PSN store still has issues loading. I have noticed quite a bit of lag that I didn't have on the PS4. The connections with other players are better. I just wanted to upgrade before these got expensive again. If it weren't for the worries of obtaining better peer to peer connections, I wouldn't really want to upgrade. Elden Ring wasn't letting is connect using PS4 to PS5 and vice-versa. So that's resolved. We haven't been able to connect since December 2024 updates. Sony never addressed it. I'm still not sure if the upgrade was worthwhile outside of that.

I am absolutely thrilled with my PlayStation 5 purchase from Best Buy! As a gamer, I've been eagerly awaiting the next-gen console, and the PS5 has exceeded my expectations in every way. Firstly, the console's design is sleek and modern, with a slim profile that fits perfectly in my entertainment center. The controller, with its haptic feedback and adaptive triggers, is a game-changer (pun intended!). The immersive gaming experience it provides is unparalleled. The PS5's performance is lightning-fast, with seamless loading times and stunning 4K graphics. I've been playing [insert games you've played, e.g., Godfall, Ratchet & Clank: Rift Apart], and the visuals are breathtaking. I was also impressed with the setup process, which was surprisingly straightforward. The instructions were clear, and I had the console up and running within minutes. Best Buy's service was top-notch, as always. The staff were knowledgeable and helpful, answering all my questions and ensuring I had everything I needed for a smooth setup. Overall, I'm thoroughly enjoying my PS5 experience, and I highly recommend it to fellow gamers. If you're considering purchasing a PS5, don't hesitate – you won't regret it!

The PlayStation 5 is everything I hoped a next gen console would be. From the lightning fast SSD to the incredibly smooth performance, every detail feels thoughtfully designed. Games load almost instantly, graphics look stunning in 4K HDR, and the frame rates are buttery smooth even in demanding titles. The new DualSense controller is the real game-changer it’s not just a redesign; it transforms how you feel games. The adaptive triggers and haptic feedback make everything from drawing a bowstring to feeling the tension in a car’s throttle come alive. The interface is clean, responsive, and intuitive, and the backward compatibility with PS4 titles is a huge plus. Storage could be larger, but expandable options make it manageable. Overall, the PS5 isn’t just a console it’s an experience. Whether you’re playing cinematic blockbusters or indie gems, it immerses you completely. Worth every penny for both long time PlayStation fans and newcomers alike.

Truly the ultimate gaming machine! PS5 boots up quick and graphics are amazing. I have the PS5 connected to a home theater system, which only enhances the game play. I love the way the PS5 looks, it's quite sleek and looks great as part of my home theater setup. I subscribed to Playstation Plus and have been able to access to many great games in the catalog, either download or streaming. I've only watched one blue ray on the PS5 and it worked just fine. One area I did run into some issues was the remote game play on my ipad. While it worked, the game would sometimes freeze up or the frames would get jittery, however I recognize this could also be an issue with the WIFI of my remote location, nevertheless it still worked and me and my kids were sill able to enjoy the PS5 while away from home.

I love my Playstation 5, even though it was super hard to get one for a long time if you were trying to avoid the scalpers. The PlayStation 5 is more than just a gaming console it's a masterpiece of design and engineering that represents the future of interactive entertainment. Whether you're a seasoned gamer or a casual player, Playstation 5 is sure to exceed your expectations and provide countless hours of gaming bliss. The controller is awesome. The DualSense controller adds a new dimension to gameplay that must be experienced to be believed.

The PS5 Disc Edition is everything I hoped for and more. The speed is insane—games load in just seconds, and the graphics look incredible in 4K. Every time I play, it feels like a true next-gen experience. I’m really glad I went with the disc version. I can still play all my old PS4 games, plus I like having physical copies I can trade or lend to friends. On top of that, it doubles as a 4K Blu-ray player, which makes movie nights even better. The controller deserves a shoutout too. The adaptive triggers and haptics make gaming way more immersive—like actually feeling the tension of a bowstring or the rumble of driving through rough terrain. It’s something you have to try to believe. Overall, the PS5 Disc Edition is worth every penny. If you’re on the fence, don’t be. This thing is powerful, versatile, and just plain fun.

The PS5 is everything I hoped for and more. Lightning-fast load times, gorgeous graphics, and buttery-smooth gameplay make it feel like a true next-gen leap. Games like Spider-Man 2, Final Fantasy XVI, and Demon’s Souls look and play absolutely incredible. The DualSense controller deserves its own spotlight—those adaptive triggers and haptic feedback make every game feel more immersive. It’s honestly a game-changer (no pun intended). The console runs super quietly and stays cool even during long sessions, which is a huge plus. The new user interface is clean and responsive, and switching between games or apps is faster than ever. Backward compatibility with PS4 games is also a massive win, letting me revisit older favorites with improved performance. Storage fills up fast with big games, but the option to expand is there if needed. All in all, this is easily one of the best consoles Sony has ever made. If you’re a gamer, the PS5 is worth the hype—and then some.

The PS5 is an absolute beast of a console. The graphics are insane, the speed is lightning fast, and games load almost instantly. I love how smooth everything feels, from the menu to the gameplay. The DualSense controller takes gaming to another level with its adaptive triggers and haptic feedback — you can actually feel the action. Plus, the design looks sleek and futuristic. Whether I’m playing single-player adventures or online with friends, the PS5 delivers every time. Honestly, it’s the best gaming experience I’ve ever had.

Dude, the PS5 is amazing! It feels so high-end right out of the box. The design's slick, setup's a breeze, and the performance is insane—games load super fast, and the graphics are killer, especially on a 4K TV. That DualSense controller is awesome too, the triggers and haptic feedback make everything feel so real. It runs quiet and stays cool even after playing for ages. The games are great, especially the exclusives like Spider-Man and Demon's Souls. Plus, it's a sweet media center for streaming stuff. Seriously, every gamer needs one, and getting it from Best Buy was super easy.

This PlayStation 5 is really amazing. The graphics are on it are unbelievable. I made sure, that I bought a very good HDMI cable to support the 4K reception. I enjoy not only the graphics but the speed of play with the games. The setup is also amazing. I got a t-bite 1000 gig storage playstation. But the crew at Best Buy told me about an optional internal storage I can buy. I did it, it was easy to install, and I added two more gigs of internal space onto the one gig that already had. So now I can download games without worrying about saving space.