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Customer Ratings & Reviews

Model:
1000039671
SKU:
10148517
Your price for this item is $549.00
The comparable value price is $549.99

Customer reviews

Rating 4.9 out of 5 stars with 8561 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 8,561 reviews
  • Rated 1 out of 5 stars

    PS5 Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not let me purchase but they are go digital games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy another slim ps5 , I haven’t had this console long and I’ve been having problems. For the second time now the console will not cut on I have to wait til the next day. Never had this problem with the regular ps5

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My PlayStation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my game until it crashed out on me but everything about PlayStation corporate is trash

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Training

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This person need more training he act like he did not won’t me to help me I spend over $1800 in this day but sales person was horrible

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person is very helpful to us. He offer us to sign a reward card so we can get a discount

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for 3 Playstation when I only purchased one. Very unhappy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much,The PS5 is awesome! Super fast load times, amazing graphics, and a great game library. Definitely worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 slim and accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 slim gets very hot and needs to be turned off at times and for $500 i dont think its worth it...I might as well buy a pc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game system isn't worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said PS5 was going to be great and all the games are mediocre as instead of great games they just want you to buy subscriptions. This is the last game system will ever spend money on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this and the dvd part is not work at all smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fault Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very excited to upgrade to a PS5 after 10 years on a PS4. This product has been unfortunately problematic. The PS5 will draw a lot of power causing the breaker to trip. We've tried putting on different circuits and had the same issue. We also tried using a battery back up so that if the breaker trips we have time to reset it before the PS5 shuts off. This is when we discovered it's tripping itself.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an Issue with the hdmi port, at the store to see if they can fix it or will

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible games crash regret my purchase. Open box i would imagine it would get tested

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was stolen by Roadie delivery driver. BestBuy wouldn’t give me a refund or replace the stolen ps5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return the item back it was supposed to be a gift but it did not work well with that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller had some stick drift. Called local number goes to a call center. They told me to come in and bring the controller to look at it. Went in geek squad at the store said unable to do anything unless I bring the ps5 console back. Asked for a manager to call which never happened. Awful service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible to set up for my 13 yr old I had to create an ac t for myself to add an account for him horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective stopped working within 6 months and I didn’t play it much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Brutal Speed ​​Thanks to the SSD The PS5 has a very fast custom SSD that greatly reduces loading times. Android Authority reports that many games load in 3-4 seconds. According to PSU, titles like Astro’s Playroom load almost instantly (“3-5 seconds”), which greatly improves the gaming experience. 2. Powerful Performance and Next-Gen Graphics Thanks to its high-performance CPU and GPU (AMD Zen 2 + RDNA 2), the PS5 handles games in 4K, with the possibility of up to 120 fps in compatible games. It also has ray tracing, which improves lighting, shadows, and reflections to make worlds more realistic. 3. DualSense The DualSense controller is one of the great innovations: haptic feedback (very precise vibrations) plus adaptive triggers that change their resistance depending on what is happening in the game. This combination makes games feel much more immersive: it's not just about seeing, but also feeling different textures, impacts, or actions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ps5interface is terrible.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish (if you have a star wars stormtrooper vibe going on) but i loathe the ps5 interface. call me an old timer but ill stick with ps4.

    No, I would not recommend this to a friend