Customer Ratings & Reviews

IThe PlayStation 5 is an outstanding console that truly delivers a next-generation gaming experience. From the moment I powered it on, the speed and performance improvements over previous consoles were obvious. Load times are nearly instant thanks to the ultra-fast SSD, and games look stunning with ray tracing, 4K resolution, and incredibly smooth frame rates. One of the standout features is the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion—it’s not just a gimmick, it actually enhances gameplay in titles like Astro’s Playroom and Spider-Man: Miles Morales. The controller feels comfortable, responsive, and premium. The PS5 also offers a sleek, futuristic design, although it is on the larger side. It runs quietly, even during intense gameplay, and the user interface is clean and easy to navigate. With a growing library of exclusives and full backward compatibility with most PS4 games, the PS5 provides value from day one and only continues to improve. It’s a must-have for gamers looking for top-tier performance, graphics, and innovation. Rating: 9.5/10

I recently bought a PlayStation 5, and it’s been an incredible experience so far. The design is sleek and futuristic, making it a standout piece in my living room. Setting it up was straightforward, and I was gaming in no time. The performance is outstanding. Games run smoothly at 4K with stunning graphics and minimal load times thanks to the custom SSD. I’ve been particularly impressed with the DualSense controller—the haptic feedback and adaptive triggers add a whole new level of immersion. The user interface is clean and intuitive, making it easy to navigate between games and apps. Plus, the backward compatibility with PS4 games means I have a huge library to enjoy right from the start. Overall, the PS5 is a fantastic upgrade that’s worth every penny. If you’re a serious gamer or just looking for a powerful entertainment system, I highly recommend it!

This PS5 Slim is a whole experience. It’s sleek, fast, and the graphics are unreal. My man is addicted, I barely see him now. It loads quick, stays cool, and takes gaming to the next level. If you’re thinking about buying it, just know. You might lose your man to Call of Duty haha!

I'm very happy with this purchase! I have had my ps4 for a very long time and it was so slow I needed an upgrade. The ps5 is super fast and the graphics are a much-needed improvement! My only problem with it is it tends to get noisy, and the fans are not as optimized as they should be, it gets really hot.

The PS5 Slim is a powerhouse in a sleek package. Setup was fast, and the performance is outstanding—lightning-fast load times thanks to the SSD, stunning 4K graphics, and immersive gameplay with the DualSense controller’s haptic feedback and adaptive triggers. Whether you're diving into exclusives like Spider-Man: Miles Morales or enjoying backward-compatible PS4 titles, everything runs smooth and looks incredible. The design is compact and modern, perfect for any entertainment setup. Just note: the vertical stand isn’t included, so plan accordingly. Highly recommend for serious gamers or anyone ready to upgrade their console experience!

The Sony PlayStation 5 has been a fantastic addition to my gaming setup. Its powerful hardware ensures smooth and visually stunning gameplay, while the ultra-fast SSD significantly reduces load times, making for a seamless experience. The DualSense controller, with its haptic feedback and adaptive triggers, adds a new layer of immersion that enhances every game. The extensive library of games, including exclusive titles, has provided countless hours of entertainment. Despite its large size, the design is sleek and modern, fitting well into my entertainment center. Overall, the PS5 has exceeded my expectations and has become an essential part of my gaming routine.

I recently purchased a PS5 from Best Buy, and I couldn’t be more impressed! The console itself is a powerhouse with fast load times, stunning graphics, and a smooth gaming experience. Setting it up was a breeze, and the controller feels incredible with its adaptive triggers and haptic feedback. Best Buy had it in stock, and the ordering process was straightforward, with quick delivery. Overall, I'm extremely satisfied with both the PS5 and the excellent service from Best Buy. Highly recommend!

I purchased the PS5 from Best Buy last December, and it’s been an absolute game-changer! The graphics are stunning, the performance is lightning fast, and the load times are practically nonexistent. The DualSense controller is a standout feature—it adds a whole new level of immersion with its haptic feedback and adaptive triggers. The console handles everything, from intense gaming sessions to streaming my favorite shows, without a hitch. Best Buy made the purchase easy, and I couldn’t be happier with my experience. Highly recommend the PS5 to any serious gamer!

Bought the PS5 to replace my PS4. It looks great, sleek design and I enjoy the mic that’s in the controller. Runs fast and smooth. Comes with a good amount of storage as well

Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

I recently got my hands on the PS5, and I must say, it's an impressive piece of technology! The design is sleek and modern, fitting perfectly into my entertainment setup. The performance is outstanding, with incredibly fast load times and stunning graphics that truly bring games to life. The DualSense controller is a game-changer, offering immersive haptic feedback and adaptive triggers that enhance the gaming experience. However, there are a few minor drawbacks. The storage space can fill up quickly, especially with the size of modern games, and the console can be a bit bulky and no native BT for headset. Despite these small issues, the PS5 delivers an exceptional gaming experience that makes it worth every penny. Overall, I'd give it a solid 4.5 stars!

The PlayStation 5 Console is a true marvel of gaming technology, delivering an unparalleled gaming experience that pushes boundaries and immerses you in a world of stunning visuals, lightning-fast loading times, and innovative features. With its powerful hardware, immersive gameplay, and an incredible library of games, the PlayStation 5 takes gaming to new heights. The standout feature of the PlayStation 5 Console is its cutting-edge hardware, designed to deliver stunning graphics and smooth performance. Powered by a custom AMD Zen 2 processor and a powerful GPU, the console supports ray tracing technology, 4K resolution, and up to 120 frames per second, ensuring breathtaking visuals and incredibly Immersive gameplay. The lightning-fast SSD storage in the PlayStation 5 revolutionizes loading times in gaming. Games load in a matter of seconds, reducing wait times and keeping you in the action without interruptions. The console's fast data transfer speeds also enhance game performance, allowing for larger and more detailed game worlds that seamlessly load and render. The DualSense wireless controller is a game-changer in itself. It introduces haptic feedback and adaptive triggers, offering a new level of immersion and realism. Feel the tension of a bowstring or the texture of different surfaces through the controller, enhancing your gameplay experience and making every action feel more impactful and engaging. The PlayStation 5 boasts an impressive library of games, ranging from highly anticipated exclusives to beloved multi-platform titles. From immersive storytelling adventures to pulse-pounding action games, the console offers a diverse range of gaming experiences for every player. With backward compatibility, you can also enjoy select PlayStation 4 games on the PlayStation 5, ensuring a vast library of entertainment right at your fingertips. The console's user interface is intuitive and user-friendly, making it easy to navigate through games, apps, and settings. The redesigned home screen provides quick access to your games, media, and friends, allowing for seamless multitasking and social interactions. The PlayStation Store offers a vast collection of digital games, downloadable content, and multimedia apps, ensuring there's always something to explore and enjoy. The PlayStation Plus subscription service enhances your gaming experience with a variety of benefits. With PlayStation Plus, you gain access to monthly free games, exclusive discounts, online multiplayer, and cloud storage for game saves. This subscription service adds incredible value to your PlayStation 5 experience, ensuring a constant stream of exciting content and multiplayer opportunities. The PlayStation 5 supports a range of multimedia applications, allowing you to enjoy your favorite streaming services, such as Netflix, Disney, and Spotify, directly on your console. With the ability to stream 4K content, the PlayStation 5 becomes a hub for all your entertainment needs, delivering immersive visuals and high-quality audio for a truly cinematic experience. In conclusion, the PlayStation 5 Console is a powerhouse gaming system that offers an unparalleled gaming experience. With its cutting-edge hardware, lightning-fast loading times, immersive gameplay, and an incredible library of games, the console sets a new standard for gaming excellence. Whether you're a casual gamer or a devoted enthusiast, the PlayStation 5 takes gaming to new heights, providing hours of entertainment, breathtaking visuals, and innovative features that will leave you in awe. Strap in, grab your controller, and get ready for an unforgettable gaming journey with the PlayStation 5.

I bought the Playstation 5 as an early Christmas present for my husband; needless to say he opened it immediatly. It replaces his PS4 and he loves it! Same excellent quality as the original...and the graphics are are amazing! The controller runs low pretty fast and needs to be recharged often, bummer. The slim size doesn't make a big difference on the shelf but he likes the new style. Playing MLB now and the graphics are awesome!

The PlayStation 5 is an incredible leap forward in gaming technology. The lightning-fast SSD completely changes the gaming experience, eliminating load times and making gameplay feel seamless. Its graphics capabilities are stunning, with 4K resolution and ray tracing that bring games to life like never before. One standout feature is the DualSense controller. The adaptive triggers and haptic feedback create a level of immersion I’ve never experienced before. Whether it’s the tension of drawing a bowstring or the rumble of footsteps on different surfaces, it adds a whole new dimension to gaming. The PS5’s interface is sleek and intuitive, and its backward compatibility with PS4 games is a big plus, especially with many titles running better than ever. While the console is quite large, its design feels futuristic and helps with cooling during long gaming sessions. The only downside is the limited SSD storage, especially for those with a large library of games. However, the option to expand storage is a useful feature. Overall, the PS5 delivers on every front: performance, visuals, and innovation. It’s a must-have for gamers who want the best the industry has to offer. Rating: ★★★★★ (5/5)

⸻ The PS5 Slim offers incredible graphics, games that load instantly, and a DualSense controller that feels incredibly realistic. With 1TB of storage, there's enough room for several large games. Excellent console.

I switched from a Xbox one to a PlayStation, and yes I know that there will be an obvious difference because of PlayStation being way newer than the Xbox one. But the one thing I love way more about PlayStation is the controllers, I have noticed they are way more comfortable and my aim got extremely better after playing on PlayStation, now I’m not saying this will be everyone’s experience, but this was mine. I love how the controller has a built in mic, and you can change the sensitivity on the buttons. The PlayStation also has a 1TB storage which is nice. PlayStations graphics are amazing but you do have to have the right monitor/ tv for that as well. Overall this product is amazing. I do recommend getting this if you like single player games, because Xbox has way more multiplayer games, and I did enjoy that. When playing on PlayStation do keep in mind that multiplayer games that you pay for can only be played if you buy PlayStation plus, you can’t just buy a game and automatically be able to play online, I just learned that (ik I’m late). But overall I love it!

I was waiting to buy PS5 for a while and fortunately I got a great deal at bestbuy. The product lives upto the hype. The games look far more realistic than in PS4 with enhanced graphics, better controls and increased capacity. Appearance wise, the console is extremely sleek and relatively smaller in size hence, doesn’t take a lot of space on the tv cabinet. The controllers come in variety of colors and pretty much have similar functionalities than previous versions. Overall, its a great buy for all game lovers.

I recently purchased the PlayStation 5 from Best Buy and it has completely transformed my gaming experience. The console is incredibly fast, thanks to the SSD — load times are almost non-existent. The graphics are stunning, especially when playing titles like Spider-Man: Miles Morales and God of War: Ragnarök. The DualSense controller deserves special mention — the haptic feedback and adaptive triggers add a whole new layer of immersion that you have to feel to believe. Setup was quick and easy, and I love the sleek, futuristic design of the console. Best Buy’s service was great too. My order arrived on time and in perfect condition. Highly recommend both the PS5 and buying it from Best Buy!

Been a gamer all my life (console/desktop). Had the supernes in the 90's and PS1 in the early 2000's, not owning PS2, PS3, PS4. I've been playing mostly desktop games since my dad sold the PS1. Last year purchased the PS5 slim w/ COD bundle to treat my self and since then I have been playing games from PS5. I played D4 on PS5 which I used to play on desktop. The beauty with this is PS5 had high resolution and smooth quality. With my desktop it varies (crashing/lag etc...). Goodbye desktop games for now. I am happy with my PS5. Now with an upgraded 2T m.2 ssd, I'm happier!

I had been trying for a while to find a PlayStation 5. I checked Target, GameStop, and even looked at ordering online, but the delivery times were showing about a week, and I was too excited to wait that long. After some searching, I noticed that Best Buy had same-day pickup available at a location about 30 miles from me. I made the drive, and honestly, it was worth it. The pickup process couldn’t have been easier. It took me less than five minutes in the store to get my PS5 along with an additional controller. The staff was helpful, organized, and made the whole experience smooth from start to finish. The console itself is amazing. Setting it up was simple, and I’ve been enjoying every minute of gaming since. The performance, the graphics, and the overall feel of the DualSense controller are on another level compared to older consoles. I really appreciate the way Best Buy handled this purchase. I went from just thinking about buying a PS5 to actually playing on one the very same day, without the stress of waiting for shipping or dealing with long in-store hassles. My satisfaction level after this purchase is honestly very high. Highly recommend Best Buy if you’re trying to get your hands on a PS5 their same-day pickup made all the difference for me.