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Customer Ratings & Reviews

Model:
1000039671
SKU:
10148517
Your price for this item is $549.00
The comparable value price is $549.99

Customer reviews

Rating 4.9 out of 5 stars with 7950 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,950 reviews
  • Rated 5 out of 5 stars

    A Next-Gen Console That Delivers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PlayStation 5 for a while now, and it has completely changed how I enjoy gaming. The first thing I noticed is how fast everything loads — switching between games or hopping into a match takes just seconds compared to older consoles. The graphics are stunning, especially on games that take full advantage of 4K and ray tracing. Playing on a PS5 feels like stepping into a more detailed and immersive world. Another highlight is the DualSense controller. The adaptive triggers and haptic feedback add a whole new layer to gameplay, whether it’s feeling the resistance of pulling a bowstring or the subtle vibration of footsteps on different surfaces. It makes even simple moments more engaging. I also like how quiet the console runs despite its power. Even during longer sessions, it doesn’t sound like a jet engine, which was sometimes an issue with the PS4. The storage space is solid for now, but with the size of modern games, I can see myself upgrading in the future. Overall, the PS5 feels like a true next-generation console. Between the speed, visuals, and the innovation of the controller, it makes gaming more enjoyable and immersive than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I panic bought this on the cyber Monday sale and it only took 4 days to get to my house in perfect condition!! It turns out my PS4 that I thought died just needed to be brought to my local electronics fixer for a simple fix. But hey, I love this one as much as my 4 (a bit more actually) so yay for finally getting the 5 after all this time, I really love how fast it is and especially how many ps4 games are backwards compatible with it, I got the disc version and it seems to work perfect. Also the duelshock controller is such an upgrade compared to the PS4 controller!! One thing I truly don't like about this is how white it is, I know it's superficial but the og black just looked better for the previous models, I already have plans and items in my Amazon cart to reshell both the controller and the console itself, so that'll be fun. This was also my first time using BestBuy online, (usually I just go there, but again panic lol) it was awesome with a very quick delivery and no problems with the box so thanks for that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for Best Buy and the PS5 Purchase I recently purchased a PlayStation 5 from Best Buy, and I couldn’t be happier with my experience! The product itself is a gaming powerhouse with incredible graphics, lightning-fast load times, and an impressive lineup of exclusive games. Setting it up was a breeze, and the DualSense controller adds a new level of immersion with its adaptive triggers and haptic feedback. What truly elevated my experience was Best Buy’s excellent service and unbeatable offers. Their deals and promotions for the PS5 and accessories are top-notch, making it easier to grab everything I needed without breaking the bank. I also appreciated their extended warranty options and knowledgeable staff who answered all my questions and provided helpful recommendations. Best Buy made the entire purchase process smooth and hassle-free, from ordering online to picking it up in-store. If you’re looking for great products and amazing offers, Best Buy is definitely the place to shop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience the future of gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! First time owning a Playstation. After having spent sometime at Best Buy talking over it with the very knowledge staff. I applied for a Best Buy credit card and was granted credit right there on the spot! I used the card to not only purchase my new PS 5, I also got a great deal on a home theater sound system to complement and enhance my gaming experience. If you haven't had the Playstation experience, and not sure if you want to, I can say as a gamer from the 80's and this being my first time owning a Playstation I am so impressed and couldn't be happier! Easy to set up and navigate through its good to familiarize yourself with the menu, settings and controller options. Most of these have easy to follow in-game tutorials and support. The DualSense Wireless Controller fits nicely in your hands and has many features, (I played through the Astro's PLAYROOM tutorial, that was pre-installed with my PS5 console) Super fun and easy to interact with, you'll be surprised and amazed by the many functions of this controller designed to give you the ultimate gaming experience! The PS5 Console looks amazing. Out of the box it has white detachable face plates which can be swapped out for different designs and colors, (I changed mine to Black) Most come with the standard features and products like power cords, USB cables. (Check your box for details) Knowing how to take on and off the face plate will help with cleaning and general maintenance. I have my PS5 Horizontal in a dust free area, and it looks great and fits right in. For my first gaming experience I chose the game Horizon Zero Dawn Remastered for the PS5. Playing this game on an Olde screen really puts you into another world. You can tell a lot of care went into the game, as some of the details are stunning. I often stop just to watch the sunset. With the controller rumbling and pushing out sound effects from the game just puts you even deeper into this beautiful colored and vibrant world. But no matter the experience you're looking for Im sure you'll find it here with the PS5 Slim Console! Enjoy the future of Gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It – Best Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PlayStation! The graphics are stunning, the performance is super smooth, and the load times are incredibly fast. The controller feels great, and the immersive gaming experience is next level. Definitely a must-have for any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 really impressed me with its speed and graphics quality. The controller feels amazing and truly changes the gaming experience. The only downsides are the limited storage space and the console’s large size, but overall I’m very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son. It’s the 1st PlayStation he’s owned but has played on previous models and says the 5 is amazing! The graphics are better, great controller, the slim console is a plus and all around a better system. He loves it! Definitely worth purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet another masterpiece from sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a marvel of modern gaming technology, combining sleek design with unparalleled power. From the moment you lay eyes on its slim profile, you’re captivated by its futuristic aesthetic. But don’t let its elegant appearance fool you – this console packs a serious punch. One of the standout features of the PlayStation 5 is its DualSense controller, which truly revolutionizes the gaming experience. The adaptive triggers provide an unprecedented level of immersion, allowing players to feel every nuance of their in-game actions. Whether you’re drawing back a bowstring or revving the engine of a high-speed racer, the DualSense controller adds a new dimension to gameplay that must be experienced to be believed. But the PlayStation 5 isn’t just about cutting-edge controllers – its hardware capabilities are equally impressive. With lightning-fast load times, stunning 4K graphics, and seamless gameplay, the PS5 sets a new standard for console performance. Whether you’re exploring vast open worlds or engaging in intense multiplayer battles, the PS5 delivers a smooth and immersive gaming experience that will leave you breathless. In addition to its technical prowess, the PlayStation 5 also offers a diverse library of games that cater to every type of player. From blockbuster AAA titles to indie gems, there’s something for everyone on the PS5. And with features like backward compatibility and PlayStation Plus, you’ll have access to a wealth of content that will keep you entertained for hours on end. Overall, the PlayStation 5 is more than just a gaming console – it’s a masterpiece of design and engineering that represents the future of interactive entertainment. Whether you’re a seasoned gamer or a casual player, the PS5 is sure to exceed your expectations and provide countless hours of gaming bliss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. I bought primarily to play Spider-Man and am excited about the many other games that will be coming out. The controller is fantastic and has features I have never seen on any other console. Be wary of where you put it as it can produce a lot of heat. If there is nowhere for it to escape then the console fans will become quite loud and the area around it will be very warm. I ended up buying the vertical stand for mine since it better fit the less-compact space I had to put it in to reduce heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console and excellent service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn’t be happier with my PlayStation 5 purchase. The console itself runs beautifully—fast loading times, smooth graphics, and great performance on every game I’ve tried so far. The setup was simple, and everything worked right out of the box. What really stood out, though, was the service I received at the time of purchase. The staff were knowledgeable and patient, answering all my questions and helping me choose the best version for my needs. They also explained the warranty options clearly, which gave me extra peace of mind. Later on, when I had a small question about accessories and online setup, the help I received from customer service was quick and friendly. It’s nice to know that support doesn’t end once you leave the store. Overall, the PS5 has exceeded my expectations, and the buying experience made it even better. Highly recommend both the console and Best Buy’s helpful team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best review for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When writing a review for the PS5: 1. Start with a concise introduction highlighting key features and your overall impression. 2. Discuss performance, graphics, and gameplay experience. 3. Evaluate the controller's functionality and comfort. 4. Cover the system's user interface, ease of use, and any notable features. 5. Address any drawbacks or issues encountered during use. 6. Provide a conclusion summarizing your thoughts and recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box, great condition and runs amazing. Shipped very quickly. Only thing is there was some wear on the controller (the indent on the sticks that happen over time from the stick rubbing against the controller) but I'm pretty sure that's an issue that would require a new controller instead of being able to fix it. Runs like new tho! If you are looking for a PS5 it's a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has exceeded my expectations in every way. From the sleek design to its incredible performance, it's clear that Sony has delivered a next-generation console worth the hype. The PS5 slim storage can be upgraded with an NVMe SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade – Sleek, Fast, and Powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim is everything I wanted in a next-gen console, now in a smaller, more stylish design. It runs super quietly and loads games incredibly fast thanks to the SSD. The graphics are amazing — smooth gameplay with stunning detail, especially on a 4K TV. I love the DualSense controller too — the haptic feedback and adaptive triggers make games feel more immersive. If you’re looking for a compact and powerful gaming console, the PS5 Slim is a great choice. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Surprise That Brought Us Closer Together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my dad with the PlayStation 5 for Father’s Day, and watching his face light up when he unboxed it is a memory I’ll treasure forever. From the sleek design and whisper-quiet fan to the lightning-fast load times, every detail feels premium—just like the look on his face when Spider-Man: Miles Morales sprang to life in glorious 4K HDR on our living room TV. The DualSense controller quickly became his favorite new gadget—he can’t stop talking about the adaptive triggers that make each pull of a bowstring or squeeze of the brakes feel astonishingly real. We’ve spent countless evenings teaming up in co‑op adventures, laughing at our missteps and cheering one another on as we clear epic boss battles. It’s given us a reason to unwind together, even on the busiest weeks. Setting up the system was a breeze; in under 20 minutes we were exploring worlds beyond our imaginations. Dad, who swore he was “just here for the snacks,” wound up rediscovering his love of gaming, and I rediscovered the joy of sharing something special with him. The PS5 has become the centerpiece of our family hangouts—whether it’s movie nights in 4K or friendly FIFA showdowns. If you’re looking for a gift that brings people closer, brings smiles, and delivers next-level performance, you can’t go wrong with the PlayStation 5. Best Buy made the experience effortless, and now we have memories (and high scores) that will last a lifetime. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) has redefined my gaming experience, delivering cutting-edge technology and immersive gameplay. Here’s what I think about it after [X weeks/months] of use: Design & Build The PS5's futuristic design is striking, with its sleek curves and bold white-and-black color scheme. While the console is larger than its predecessors, its presence feels premium and justified by the powerful hardware inside. The customizable faceplates are a nice touch for personalization. Performance This console is a beast when it comes to performance. Games load incredibly fast thanks to the ultra-high-speed SSD, virtually eliminating long wait times. Titles like [e.g., Spider-Man: Miles Morales or Ratchet & Clank: Rift Apart] showcase its power with stunning 4K graphics and buttery-smooth frame rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal at the right time! worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the PlayStation 5 Slim Console during a Black Friday sale, and I’m extremely glad I did. When the PS5 was first announced, I was honestly hesitant to upgrade from my PS4. At the time, the game library felt limited, and it didn’t seem necessary to jump in right away. Looking back now, that decision made sense, but now that the PS5 Slim is more affordable and the catalog of games has grown, it finally felt like the perfect time to upgrade. The difference in performance and graphics compared to the PS4 is immediately noticeable. Games look incredibly sharp, with smoother frame rates, faster load times, and much more detailed environments. Even titles that are available on both systems feel completely transformed on the PS5. Lighting, textures, and overall immersion are on another level, and the system handles everything effortlessly. The near-instant loading alone makes gaming feel more seamless and modern. The Slim design is another big plus. It’s more compact than the original PS5 while still feeling solid and premium. It fits much better into my entertainment setup without sacrificing power or performance. Setup was quick and easy, and the system has been quiet even during longer gaming sessions. What really sealed the deal was the Black Friday pricing. For the value you’re getting the next-gen performance, an improved design, and access to a now-strong library of games. It felt like a fantastic deal. In hindsight, waiting until now was the right move. The PlayStation 5 Slim feels like a mature, polished console that fully delivers on the promise of next-gen gaming. I’d highly recommend it to anyone upgrading from a PS4 or jumping into PlayStation for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rdict The PS5 is totally worth it. It’s fast, looks amazing, and the controller makes gaming feel fresh and exciting. If you’re thinking about getting one, go for it—you won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gift for my boyfriend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony PlayStation 5 Slim Console in white for my boyfriend, and he absolutely loves it! The sleek design and slim profile make it perfect for any space, and it runs smoothly without taking up too much room. The performance is incredible—the graphics are stunning, and loading times are super fast. He’s been playing non-stop since I gave it to him! He loves how quiet the system is compared to other consoles, and the overall setup was super easy. Plus, the white color looks so clean and modern—it really stands out in our living room. If you’re considering upgrading to the PS5, this is definitely worth it. It’s a perfect mix of power and elegance. Highly recommend it, especially as a gift! This keeps it personal, upbeat, and focused on the experience with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system yet!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the consul for several months now and it is by far the best gameplay ever! It doesn’t overheat like other consoles have in the past, and the slim version is easier to store. they have even upgraded the controllers, with the sound effects and vibrations, it makes the game play 10 times better z

    I would recommend this to a friend