Customer Ratings & Reviews

The standard PS5 is still a powerhouse. Everything runs fast, quiet, and without overheating. The 4K visuals look incredible, and the DualSense controller completely changes the gameplay experience with its adaptive triggers and haptic feedback. Once you use it, it’s hard to go back to anything else.

The PlayStation 5 exceeded all my expectations. The graphics quality, system speed, and immersive experience are absolutely incredible. The DualSense controller brings games to life with its haptic feedback and adaptive triggers. Playing on this console truly feels like next-gen gaming. My shopping experience with Best Buy was also outstanding. I ordered online and picked it up in-store. The process was fast, well-organized, and the staff was super friendly. The PS5 was ready for pickup even earlier than expected and in perfect condition. Thank you, Best Buy, for making everything so easy! I highly recommend both the console and buying it from here

Best products with no glitches and work perfect idk my english is not good but as much as i can say thats not enough love bestbuy always great deals i bought this before a week on Black Friday and on blackfriday they refunded me $116 dollars to

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.

Since we bought the PlayStation, not a single day has gone by without us using it. I love it for relaxing and having a good time, but the best part has been seeing my son so happy with it. I gave it to him as a gift, and he’s completely in love with it — he doesn’t want to let go of the controller! The quality is excellent, the graphics are stunning, and the system runs incredibly fast. It’s a console that’s truly worth every penny. Even better, it’s brought us closer together as a family by sharing fun moments playing together. If you’re looking for something fun, entertaining, and high-quality, this PlayStation is the perfect choice. 100% recommended!

I've been a Sony fan since the PS1. I've had every console they've released, however usually waiting for a few revisions for Sony to get the kinks out so to speak. I really like the slim version of the PS5. It fits nicely on my entertainment center with the included horizontal feet. The setup was a breeze and downloading games was painless. I mainly picked it up to play Elden Ring: Nightreign with friends and I love the performance boost from the PS4 version. Being able to play PS4 games on it as well is a huge plus so I don't need to keep my old PS4 hooked up. All in all I am satisfied with the PS5 slim.

bought this to replace an original model that i had to sell. very nice to include a full 1TB instead of the original 825gb. the additional usb c port and dedicated disk eject button next to the disk drive (less confusing that the original with the power and eject buttons right next to each other) were very nice changes. runs very well and the slimmer form is less of an eye sore. im very satisfied with my purchase.

Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

I’m using it for almost for five months and never had any problems. I have a version with disc but I also never used that option always purchase all my games through PlayStation store. I thought it will be cheaper to buy used games from marketplace but in store they usually have discounts so obviously it’s better to purchase them there. I’m becoming addicted to this console. This is my first console and I really like it. My wife bought me it as a gift on my birthday. Works perfectly.

This console is great. It has a great price point, Best Buy’s price match guarantee is the best around. I did the curbside pickup and it was a very pleasant experience. The product speaks for itself, but the level of customer service was too notch. Would recommend Best Buy in Appleton.

The playstation 5 is a powerful console that can load up pretty much any game instantly. My only issue is compared to the PS4 there arent many exclusives on it. It’s mostly a system to play remasters of the older games you played before with prettier graphics and better frame rate. If that sounds enticing to you the ps5 is for you. It also has a 4k drive so you can watch 4k movies too. Don’t forget to add a SSD with a heatsink for more storage too.

Really good speed and graphics. Always love PlayStation, I have had one since I was 11.

Love how fast it is and sleekness. Also was so happy with the customer service we received! So kind & efficient.

I recently purchased the PlayStation 5 and I couldn’t be happier with my experience. The console arrived in perfect condition, well-packaged, and right on time. Setting it up was quick and easy, and the performance has been outstanding — super fast loading times, smooth graphics, and an overall next-level gaming experience. The DualSense controller is amazing and really adds to the immersion. Definitely worth the investment, highly recommend it to any gamer!

The PlayStation 5 is an absolute game-changer! From the moment you power it on, the lightning-fast SSD makes load times practically disappear, and the graphics are stunning—true next-gen quality. The DualSense controller is a standout feature with its adaptive triggers and haptic feedback, making gameplay incredibly immersive. Whether you’re playing exclusives like Spider-Man: Miles Morales or enjoying third-party titles, everything runs smoothly at 4K with impressive frame rates. Setup was simple, and the user interface feels modern and intuitive. Storage could be bigger, but the option to expand with an NVMe SSD is a nice touch. Overall, the PS5 is worth every penny for gamers who want top-tier performance and innovation. Highly recommend!

It was worth it and now is one of my favorite consoles

The PlayStation 5 is a total game-changer. I bought mine from Best Buy, and from the moment I unboxed it, I knew this was a major step forward in gaming. The console runs ultra-fast with almost no load times thanks to the SSD. Graphics are stunning, and games like NBA 2K25 and Spider-Man 2 look and feel incredibly lifelike. The DualSense controller adds a whole new layer of immersion with its adaptive triggers and haptic feedback. Whether I’m racing, fighting, or exploring, I feel more connected to the game than ever. The UI is clean and easy to navigate, and the performance is super stable. If you’re looking for the ultimate gaming experience, the PS5 is worth every penny. ✅ Yes, I recommend this product.