Customer Ratings & Reviews

Fast! Compared to my ps4, graphics and speed are far better! I'm 60 years old and absolutely loving it!

I recently purchased the PlayStation 5 Slim from Best Buy and I’m extremely satisfied with my purchase. The console is noticeably slimmer and lighter than the original PS5, making it much easier to fit into my setup without sacrificing performance. Load times are incredibly fast, gameplay is smooth, and the graphics are absolutely stunning. Best Buy’s pickup process was quick and hassle-free, and the console arrived in perfect condition. Overall, this is a fantastic upgrade and well worth the money for any PlayStation fan.

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

As expected playstation elevates gameplay w immersive and intuitive controls and spectacular visuals on even a 83” screen. Now in a smaller footprint. Be sure to use proper HDMI cables and set up your tv and tune playstation settings/video outputs to maximize your experience! If you have a 4k TV, plug-and-play settings do not do the system its full justice. Play around with the video settings til its just right for your gameplay and equipment.

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

What I love: • Super fast loading times thanks to the built-in SSD. You jump into games in seconds. • DualSense controller is a game-changer — the haptic feedback and adaptive triggers make every game feel more immersive. • Graphics are stunning — 4K gaming is smooth, and the detail is impressive, especially in exclusives like Spider-Man: Miles Morales or Demon’s Souls. • Quiet operation — even during heavy gameplay, the console runs almost silently. • Backward compatibility with PS4 games is a huge plus. Minor tips: • Storage fills up fast, so consider expanding with an additional SSD. • Still a bit large in size, so make sure you have space in your setup.

Love the sleek design of the slim. So impressed with the downloading speed. Never did I imagine I could fit so many games in my console 1 TB of memory is a godsend. Thank you to all that made it possible and just when I thought it couldn’t get any better BEST BUY out does them selfs with Geeks Squad’s extended warranty it allowed me to feel confident of my purchase. Best Buy priced everything so affordable it was well worth the buy

Great console! Very fast, amazing design, doesn’t take a lot of space

One of the best I didn’t have that much money and I can ones a month I’m very lucky to pay every month and not pay for it all at one the picture on the ps5 is way better then Xbox and it’s so fast at loading and getting to other app and the ps5 don’t get hot like other consoles

My PS5 is what I had hoped it would be. It arrived in a timely manner and was easy to set up. I enjoy the feel of the controller in my hand. I also appreciate its overall futuristic aesthetic. While I haven't gotten a chance to do much gaming, I am looking forward to seeing how it's improved on the previous generation of PlayStation.

The PS5 is incredibly fast, and the graphics look amazing. It makes games feel way more realistic. The new controller’s cool too, especially with how it rumbles and reacts while you play.

My daughter is handicapped and her favorite thing to do is playing PlayStation. She’s had every one of the PlayStation systems and has wanted the 5 system for a long time and we finally got it for her recently. She loves her new game and it’s a great way to entertain herself. Her nephews are gamers too and they have helped her reach levels she was having trouble reaching. It’s a win all around!

Everything feels new about the PlayStation console, right from its unusual design to its fantastic controller and even the UI. Turning on the console and getting it up and running is quite similar to how the PS4 is but there are tiny bit tweaks to the UI. For starters, the entirety of its UI is taken over by game titles and media streaming services. Both neatly segregated into sections. The menu and everything else pops up when you tap the PS button which is also known as the Home button.

I recently purchased a highly anticipated PS5 game from Best Buy, and I have been blown away by the unparalleled gaming experience it has provided. This stellar game not only showcases the power and capabilities of the new console but also demonstrates the true potential of next-gen gaming. From the moment I inserted the game into my PS5 console, I was greeted with stunning graphics and an immersive world. The visuals were breathtakingly realistic, with vibrant colors, lifelike character models, and exceptional details that truly brought the game to life. The powerful hardware of the PS5 undoubtedly contributed to the game's fluidity, allowing for seamless transitions and zero lag throughout my entire playthrough. The gameplay mechanics were incredibly smooth, responsive, and innovative. The game took full advantage of the PS5's DualSense controller, immersing me in a whole new level of sensory experience. The haptic feedback technology transmitted the subtlest details, providing a heightened level of realism that made every action feel more impactful and engaging. One aspect that stood out to me was the game's comprehensive and captivating storyline. The narrative was compelling, skillfully constructed, and kept me on the edge of my seat throughout the entire gameplay. It seamlessly blended intense action sequences, emotional character development, and immersive exploration, ensuring that every moment was enjoyable and purposeful. The game also offered a vast open-world environment, ripe with countless side missions, collectibles, and hidden secrets to discover. The level of detail and variety within the world was unparalleled, making every exploration an exciting adventure. As a result, the game remained consistently captivating and left me yearning for more hours of gameplay. Furthermore, the game's sound design was simply phenomenal. The implementation of 3D audio technology heightened the immersion by creating an accurate soundscape that made me feel completely present within the game's world. Each footstep, weapon reload, or distant explosion was placed precisely in the soundscape, enhancing the overall experience and taking it to a whole new level. In terms of value for money, the game's lasting appeal and high replayability make it an excellent investment. The breadth and depth of content provide countless hours of entertainment, ensuring that players will not tire of this experience anytime soon. In conclusion, the PS5 game I purchased from Best Buy has surpassed all my expectations and delivered an awe-inspiring gameplay experience. With its incredible graphics, seamless mechanics, immersive storytelling, and stellar sound design, this game is a definitive showcase of the PS5's capabilities. Whether you're a fan of the genre or looking for a mind-blowing gaming experience, I highly recommend this game to all PS5 owners.

Excellent! Sony PlayStation is a great brand. Great slim look,more storage, great performance, it feels awesome. Overall you will have a great experience.

Lovet great product performance is great the console i very slims love it

Upgraded from my Ps4 Pro and the difference is huge. Some of my games had about 30 seconds to 1 minute to load up but now its literally just a few seconds. Not to mention it downloads about 4x as fast as well. I love it.

Finally stepped the kids up to the PS5 from the PS4. They love the better quality of the graphics. Nomre loud noise from the cooling fan and the limited storage space.

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!