Customer Ratings & Reviews

This PS5 was one of my favorite purchases & I couldn't thank bestbuy enough ! I shop here all the time and it’s nothing but great service. Thank you bestbuy and geek squad

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

Works much better with ethernet- highly recommend purchasing with AND get the Geek Squad Warranty. It's absolutely worth it. The console only comes with a 1 yr manufacture warranty but it doesn't cover accidents. Trust me, they cover everything.

The PS5 has been a Godsend. I had a PS4 that I gifted to someone and the PS5 doesn't disapoint. The graphics upgrade, built in storage capacity and easy to switch between applications make this a great system. While gaming sometimes u feel so immersed into the world that u forget that this is a game until u get a low battery controller alert. Also, the controller triggers are great as they dont leave your fingers hurting while using them. I could go on all day about this system but I say that its an absolute steal.

Performance is flawless—lightning-fast load times, gorgeous 4K graphics, and smooth gameplay. The added storage is a welcome touch, and all the best features are still here: DualSense controller, 3D audio, and backwards compatibility. It’s the same next-gen powerhouse, just in a smarter design. If you’ve been waiting to upgrade, the PS5 Slim is the perfect choice.

It is exactly as advertised. Great graphics, quiet running, easy to setup, and worth the price.

Great product Good performance Good graphics Very fast

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

After more than 3 years using the regular PS5 I decided to sell it and purchase a new one. I went with the Slim and I'm really happy about it. It's substantially smaller and the performance is the same. The extra storage is a plus!

Great system a lot smaller and lighter than ps4 slim . Graphics loving it

The system works perfectly. Would recommend to other, but if yoi are willing to save a bit more money you can buy it on black friday or invest on a pc. I also recommennd if you want to play localy with friends or family.

"I recently purchased a PlayStation 5 from Best Buy, and I'm blown away by the exceptional shopping experience! From the moment I walked into the store, the staff were friendly, knowledgeable, and eager to assist. The checkout process was seamless, and the representative helped me find the perfect accessories to complement my new console. The packaging and handling of the PS5 were also top-notch, ensuring my new device arrived home safely. The PS5 itself has exceeded my expectations - the graphics, performance, and immersive gaming experience have taken my gaming sessions to the next level! Overall, I'm thoroughly impressed with Best Buy's service, expertise, and product offerings. If you're in the market for a new gaming console or accessories, I highly recommend checking out Best Buy! Rating: 5/5 stars"

What more is there to say. Pretty much everyone has owned a Playstation at some time. This model is the best of the best...smaller footprint, 1TB HD...decent price...even better if you catch it on sale! 5 stars!!

Like the new slim style. Sharp display features and fast release.

Works pwrfect, nice graphics, easy to set uo, amazing modern look

So the thing is we ordered this item as an “open box” clearance item. When we took it home it worked well but the disc drive had some issues. So for the item itself it’s really like 3 stars. BUT the five stars are for customer service. We returned the item on BLACK FRIDAY and the girl who helped us was super friendly and got us in and out of the store within minutes, even while having to troubleshoot a missing item number. Definitely restored faith in me that the in person retail experience is almost always worth it!

The PlayStation 5 delivers an impressive gaming experience with noticeably better graphics and smoother gameplay. Games load incredibly fast, and the visuals are sharp, detailed, and immersive. The performance feels powerful and consistent, even during fast-paced or graphics-heavy scenes. The controller adds to the experience with responsive controls that make gameplay feel more realistic and engaging. Overall, the PS5 stands out as a strong upgrade, offering better performance, enhanced graphics, and a more enjoyable gaming experience.

I was able to buy a new ps5 so I was going to buy elsewhere but Bestbuy was faster and had what I wanted in-stock which was the ps5 slim with a controller I wanted in a different color.

The PS5 truly delivers a premium next-generation gaming experience. From lightning-fast load times to stunning graphics, this console feels like a major step forward. The new SSD makes games launch almost instantly, and switching between titles is smooth and seamless

Excellent Game System. First play station since the first 1. Decided to leave Xbox for a change. Not disappointed.