Customer Ratings & Reviews

The PlayStation 5 (PS5) is a remarkable console that represents a significant leap forward in gaming technology and experience. From its sleek design to its impressive performance, the PS5 delivers a next-gen experience that both casual gamers and hardcore enthusiasts will appreciate.

We love the PS5! It’s an amazing gaming console with fast load times, smooth gameplay, and impressive graphics. The design is sleek and modern, and it looks very classy sitting on a desk or entertainment center. It runs games effortlessly, making every gaming session feel immersive and fun. Overall, the PS5 is a high-quality console that delivers on both performance and style. Highly recommend for any gamer.

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

The ps5 slim edition runs just as smooth and great as the ps5. The graphics are amazing and game play is so smooth. Will be buying my son one for Christmas so we can play together.

In a month and a half I have had no issues with my PS5. It comes with everything you need (power supply, controller, controller charging cable, and HDMI cable). The only thing it didn't come with was a game but I figure I missed the bundle window. I'm sure it will come again during a holiday. The PS5 itself has great graphics, is pretty quiet for the most part, and yeah. It's awesome. It's a PS5. I like the slightly slimmer model too.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

Very fun to play and easy to set up. Got it as a Christmas present and it was perfect!

This play station was giving to me as a gift. I like that the console is thin and fits perfectly under my TV.

Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

The great device it works really well and streams really awesome. I love it. It’s so so cool. You know it’s not even making a PlayStation grade for a long time and this is just an amazing device. Absolutely love it.

As someone who owned a PS4 and wasn’t sure if I should upgrade due to my limited gaming time, I’m really glad I decided to get a PS5. I’ve spent the past month enjoying it, and I have to say, it’s a fantastic console. The performance is incredible, with fast load times and smooth gameplay, especially when paired with a good TV. I’ve had a blast playing a variety of games on it. However, one downside is the user interface, especially when trying to use Discord. You can connect a controller to your PC and stream a game via PS Remote Play, but you can’t talk to people on Discord while doing so, which kind of defeats the point of streaming there. In this area, Xbox has the upper hand. Despite that, the PS5 is still an incredibly powerful console, and if you're into gaming, it’s definitely worth the investment.

Love it.. use it to watch TV but my husband plays games on it and it works great

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

Exactly what I expected! Great graphics and much quicker.

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

Works as described! Everything in package, easy setup, haven't had any problems with it!

One of the best consoles ever , the speed and graphics are the best !!

Flight hard to get a Ps5, when they first came out, and I regret it. It has had many issues with overheating. Bought this new model from Best Buy and it is awesome! No more issues; works just as it should.

The video game arrived in perfect condition, well-packaged and without any damage. Setting it up was a breeze, with clear instructions that made the installation process quick and straightforward. It worked flawlessly from the start, delivering the high-quality performance I was hoping for. The graphics are impressive, and the sound quality enhances the overall gaming experience. The online gaming system is easily accessible, and its user interface is intuitive and user-friendly, making it enjoyable to navigate. It is entirely dynamic, offering a smooth and responsive experience that seamlessly adapts to different game modes and player interactions. Additionally, the connection is stable, and I haven’t experienced any lag or disruptions during online gameplay. Overall, it has exceeded my expectations, and I am extremely satisfied with the product.

Bought for my boyfriend as he needed a new one, great console, works as it should, employees helped me make sure to get the correct one with disc as i was unaware there were different versions