Customer Ratings & Reviews

I love the system I have always been a fan of PlayStation and now I finally get to own the latest edition it runs smoothly and I don’t have no kind of over heating issues

I wanted to buy a second console to have for another room, I saw this deal for an open box item with excellent condition. It was essentially $100 off of the asking price. I’m really impressed with the quality, even though it’s open box, it still looks and plays like new. I saved a bunch of money by buying open box and will definitely look at that again if I ever decide to have a secondary console in the future.

Love my new playstation 6! Works great and looks very nice!

Great product! Took about 5 years to get but I'm so happy to finally have it. Thank you!

I really liked the play station 5 I'm very happy :)

This Ghost Cipher Special Edition controller looks amazing with its transparent design and gold D-pad. It feels comfortable, super responsive, and works perfectly across Xbox, PC, and cloud gaming. A great mix of style and performance!

The ps5 is awesome. Had to upgrade after my ps4 broke. Wish I had upgraded a long time ago. Would recommend to everyone.

The game works amazing, I got mine from best buy and everyone at home enjoys the game , super easy to set up, also makes family bonding as everyone enjoys while playing the game together, we play the game all the time amd have amazing famiy and friends fun time . Kids , parents, grandparents everyone is so in love with the game.

It's a much better version than the previous ps5. It looks better, runs faster and there is more storage space. I am loving it so far. The only fault I have found is with the controller, the circle button is sticking a little.

I purchased this PS5 before Thanksgiving 2024 at the regular price using my Best Buy credit card. I knew they would have upcoming sales and I could get a price adjustment without having to deal with the Black Friday shopping. After the price dropped, I was able to easily go on the app and request the sale price. My credit card was quickly reimbursed the difference and I didn’t even have to go into the store. My son loves his PS5 and plays it daily and I loved the convenience and great deal Best Buy provided for my Christmas shopping.

Great gaming counsel Easy to set up and great power no lag at all!

Every new console is getting better and better on graphics and performance but every time the games are too heavy and takes longer and longer to download even with the disk. I can recommend it for pretty much everything but just be aware of paying for what you want

Very excellent service , decided to put a order for pick up and the whole process made it so easy , the ps5 is amazing

Works great love it good picture loads fast and good games

Fantastic system - my husband loves his gift and gives me something to do when I’m still at work

The PS5 totally blew me away. Games load super fast, the graphics look amazing, and the DualSense controller is honestly a game changer—it really makes you feel more connected to what’s happening on screen. Switching between games and apps is smooth, and the exclusive titles make it even more worth it. I’ve been having a blast with it!

Strong performance! Expandable storage even after 1TB is greatly welcome! Best to keep device in open space with easy ventilation to address heating issues.

It runs exceptionally i love it no problems no bugs very smooth

Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

I’ve been using the PS5 Slim and it’s been awesome. It’s smaller and fits better in my setup, but still delivers the same fast performance and amazing graphics.