Customer Ratings & Reviews

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

I recently purchased the PlayStation 5 Slim from Best Buy and I’m extremely satisfied with my purchase. The console is noticeably slimmer and lighter than the original PS5, making it much easier to fit into my setup without sacrificing performance. Load times are incredibly fast, gameplay is smooth, and the graphics are absolutely stunning. Best Buy’s pickup process was quick and hassle-free, and the console arrived in perfect condition. Overall, this is a fantastic upgrade and well worth the money for any PlayStation fan.

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

I love the playstation and it works pretty good. I've had it for almost 2 years.

Boyfriend absolutely loves it! He had a ps4 before that sounded like it was going to take off, can say I’m a fan too now that I can’t hear it running

Amazing system and I enjoy it every single day....

Good gameplay, runs games quickly, and has a good game catalog.

Easy and very nice gameing device my daughter like it

Great console really recommend great for a gift or just for yourself.

Honestly, I’m super happy with my PlayStation 5 Pro. The graphics are extraordinary, excellent quality, and the service at Best Buy is unmatched. Thank you very much for everything.

The system works perfectly. Would recommend to other, but if yoi are willing to save a bit more money you can buy it on black friday or invest on a pc. I also recommennd if you want to play localy with friends or family.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

Fast easy ready for pick up on arrival best gift for party’s

Personally I love my PlayStation 5 compared to my Xbox the exclusives are great and all the games run super smooth and crispy would recommend.

Amazing everything works great well packaged and smooth

I use it everyday! No glitches and super fast! Love love LOVE!

Works great. No complaints. When I picked up my order the Best Buy guy couldn’t find it but after waiting 10 minutes he just gave me another one. But the ps5 works great

Great gaming system great staff clean store will continue to come here

Great console. Love PS products and performance. It’s great.

The performance and detail of the games is excellent. The only problem is when you’re trying to download more games it’s not enough storage. You have to delete some old games to download a new game.