Customer Ratings & Reviews

Its a PS5 exactly what you expect is what you get.

Incredible speed, more options for games, and the smaller design fits more into our home.

Amazing could not ask for a better console or experience great and always sold with a smile

I have been a loyal customer of Best Buy for several years, and my experiences with this electronics giant continue to exceed expectations. Best Buy has consistently proven itself to be a one-stop destination for all my tech needs, and here's why: 1. Unbeatable Prices: Best Buy consistently offers competitive prices, ensuring that I get the best value for my money. Whether I'm looking for the latest gadgets or everyday essentials, I can trust Best Buy to provide pocket-friendly options without compromising on quality. 2. Extensive Product Range: The extensive product range at Best Buy is unparalleled. From cutting-edge electronics to home appliances and entertainment systems, Best Buy boasts a diverse selection that caters to every need. It's a true tech enthusiast's paradise! 3. Quality Assurance: I appreciate Best Buy's commitment to quality. Every product I've purchased has met or exceeded my expectations, and the assurance of quality gives me confidence in my buying decisions. The store only stocks products from reputable brands, further reinforcing their dedication to customer satisfaction. 4. Hassle-Free Returns: Best Buy's return policy is a testament to their customer-centric approach. I've had a couple of instances where I needed to return or exchange a product, and the process was seamless. The staff is always helpful and understanding, making the entire experience stress-free. 5. Exceptional After-Sales Service: What sets Best Buy apart is their outstanding after-sales service. The knowledgeable and friendly staff are always ready to assist, whether it's answering product queries, providing tech support, or guiding me through the latest advancements in technology. Their commitment to customer service truly stands out. In conclusion, Best Buy has become my go-to destination for all things tech. The combination of unbeatable prices, a vast product range, quality assurance, hassle-free returns, and exceptional after-sales service makes Best Buy the ultimate shopping haven. I wholeheartedly recommend Best Buy to friends and family, confident that they will experience the same level of satisfaction that I have enjoyed over the years. Best Buy truly lives up to its name as the best in the business.

works great and workers were curtious and helpful they took care of all my needs and concernsps5 is great

It is an awesome gamer but it has a bad downfall regarding there updates you loose all your winning gadgets to play games and all your hard work you have to start from scratch building your supplies to overall play the games.

Amazing performance, graphics and gaming to the next level.

Been playing some of the exclusive games on it, it is awesome! The controller feels great and the graphic performance is top of the line.

Bought this for my close friends son for Christmas. He was totally not expecting it. Was so excited to receive it. His friend ended up getting one also. They’ve been playing online together every day.

love me some PS5, i have no issues at all on this and im giving a straight 5 stars

I recently purchased a PS5 from BestBuy, and the experience was fantastic. The console is incredible, with stunning graphics and lightning-fast load times. The BestBuy employees were extremely helpful, guiding me through the purchase process and ensuring I got the right accessories. Their knowledge and friendly service made the entire experience smooth and enjoyable. Highly recommend both the PS5 and shopping at BestBuy!

Fantastic graphics and extremely easy to set up and start playing immediately

Like the slim my original ps5 started erroring when trying to play certain Games so I purchased the slim very sleek and much quicker than my original ps5

The ps5 is the best easily being able to switch to different games and being able to feel like to be in the game with controller

The PS5’s custom SSD dramatically reduces load times, making transitions between areas almost instantaneous. Games feel much smoother, and this quick loading is one of the standout features of next-gen consoles. It’s also capable of 4K gaming at 60fps, with some titles even supporting 120fps.

I love my new ps5 and i love how its smaller for my Tv set up and the quality is definitely the best.

I recently had the pleasure of shopping at Best Buy, and I must say that the experience exceeded my expectations in every way. From the moment I entered the store, I was greeted by friendly and knowledgeable staff who were eager to assist me with my needs. They took the time to understand what I was looking for and offered expert advice without being pushy. What stood out the most was the impressive range of products on display. Whether I was browsing the latest tech gadgets or looking for home appliances, Best Buy had an extensive selection of top-quality items. Their website was equally easy to navigate, and I appreciated the seamless integration between online and in-store shopping. The checkout process was quick and hassle-free, and I was even offered helpful options for delivery and installation services. My items arrived on time, and the installation team was professional, ensuring everything was set up perfectly. Overall, my experience with Best Buy was nothing short of outstanding. The combination of excellent customer service, high-quality products, and convenient services made this shopping experience truly exceptional. I will definitely be returning for all my future tech and electronics needs!

Owning a PS4 I was on the fence, but the difference in graphics, gameplay, download speed, etc. is staggering. Buying was great experience as well, did a trade in for a boosted promo price so was able to upgrade while not spending full price and get rid of PS4 which would’ve collected dust if I had both.

I bought this for my son and he loves it! 5 stars for sure! I really have no complaints and it was in perfect conditions after pickup. I would definitely recumbent buying this if you are unsure.

Love this system. Graphics are better than I expected, quick and smooth functioning.