Customer Ratings & Reviews

I'm happy with my purchase of the PS5. The graphics and overall operation of it are better than the PS4 and PS4 Pro I. had. The only issue I have is a minor one. Having to find the power off button or closing out a game after I'm done. This is an annoyance I have with tech in general. The new software update on my iPhone 16 presents a similar problem; the setup to find what you need is split up. You have to hunt to find what you need. I prefer a simpler interface to find what apps or settings I need. This isn't a knock on anyone in particular, it's a personal preference.

PlayStation 5 Slim is a powerful and sleek console with fast loading times, stunning graphics, and smooth gameplay. The slimmer design saves space without sacrificing performance. Easy to set up and great for both casual and serious gamers. Highly recommended.

Worth it for the PlayStation game catalog and modern ps5 games, especially if like me, you've never owned a PlayStation before. However it comes only with a horizontal stand and not a vertical stand. It'd be nice if both were included to allow for both positions.

Works incredibly well. I haven't played a console since the original wii, so my opinion may be screwed, but its performance and storage, as well as cross platform and device connectivity is amazing.

Oh my goodness. They are so happy with it. They play every evening and I enjoy watching them play. They tell me that the graphics are better than PC and I must say that I agree. There is no lag. They said that it gives them way more control over their characters. I am extremely pleased with this gaming system.

Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

I've been a Sony fan since the PS1. I've had every console they've released, however usually waiting for a few revisions for Sony to get the kinks out so to speak. I really like the slim version of the PS5. It fits nicely on my entertainment center with the included horizontal feet. The setup was a breeze and downloading games was painless. I mainly picked it up to play Elden Ring: Nightreign with friends and I love the performance boost from the PS4 version. Being able to play PS4 games on it as well is a huge plus so I don't need to keep my old PS4 hooked up. All in all I am satisfied with the PS5 slim.

It’s really good and my kids really liked it and they play it everyday. We really enjoy this product because it makes us happy. The other thing we liked about is that it works really good and it fast, gameplay, and it just really good.

The price the transaction everything was excellent, the machine is excellent, but I’m a 67-year-old man who’s never really played video games, so I’m struggling trying to learn, but that’s why I got it to give me another thing to do.

Make a good purchase recommended and excellent collection of the product in the store

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

The standard PS5 is still a powerhouse. Everything runs fast, quiet, and without overheating. The 4K visuals look incredible, and the DualSense controller completely changes the gameplay experience with its adaptive triggers and haptic feedback. Once you use it, it’s hard to go back to anything else.

The PlayStation 5 is an absolute game-changer and easily one of the best consoles ever made. From the moment you power it on, the speed and performance are on another level. The ultra-fast SSD makes load times almost non-existent—jumping into games feels instant and seamless.

love the ps5 digital console. no need for old school cd, no worries for scratched cd or even breaking the cd. easy to work with.

It's a pretty great system. Wanted one for a while except "entrepreneurs" decided that they should buy all the stock and charge 4 times the MSRP. Would be the perfect console if they also shipped a scalper with it so I could get some exercise.

It works well. If you live in a rural area, make sure you have adequate downloading speeds, otherwise it will take a while to download games. It plays PS4 games without Internet connection. Kiddo is quite happy with the system.

It was worth it and now is one of my favorite consoles

I ordered a PS5 from Best Buy and had a great experience. The delivery was fast, the package arrived in perfect condition, and everything was exactly as described. Very smooth and reliable process. Would definitely recommend!

The PlayStation 5 is a total game-changer. I bought mine from Best Buy, and from the moment I unboxed it, I knew this was a major step forward in gaming. The console runs ultra-fast with almost no load times thanks to the SSD. Graphics are stunning, and games like NBA 2K25 and Spider-Man 2 look and feel incredibly lifelike. The DualSense controller adds a whole new layer of immersion with its adaptive triggers and haptic feedback. Whether I’m racing, fighting, or exploring, I feel more connected to the game than ever. The UI is clean and easy to navigate, and the performance is super stable. If you’re looking for the ultimate gaming experience, the PS5 is worth every penny. ✅ Yes, I recommend this product.

I’m using it for almost for five months and never had any problems. I have a version with disc but I also never used that option always purchase all my games through PlayStation store. I thought it will be cheaper to buy used games from marketplace but in store they usually have discounts so obviously it’s better to purchase them there. I’m becoming addicted to this console. This is my first console and I really like it. My wife bought me it as a gift on my birthday. Works perfectly.