Customer Ratings & Reviews

Great product Good performance Good graphics Very fast

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

Great experience with in-store pickup! The item was ready on time, packaged well, and exactly as expected. Staff were helpful and the process was quick and easy. The product itself works perfectly, and I'm very satisfied with the purchase

Finally stepped the kids up to the PS5 from the PS4. They love the better quality of the graphics. Nomre loud noise from the cooling fan and the limited storage space.

I was able to buy a new ps5 so I was going to buy elsewhere but Bestbuy was faster and had what I wanted in-stock which was the ps5 slim with a controller I wanted in a different color.

The PlayStation 5 is an absolute game-changer! From the moment you power it on, the lightning-fast SSD makes load times practically disappear, and the graphics are stunning—true next-gen quality. The DualSense controller is a standout feature with its adaptive triggers and haptic feedback, making gameplay incredibly immersive. Whether you’re playing exclusives like Spider-Man: Miles Morales or enjoying third-party titles, everything runs smoothly at 4K with impressive frame rates. Setup was simple, and the user interface feels modern and intuitive. Storage could be bigger, but the option to expand with an NVMe SSD is a nice touch. Overall, the PS5 is worth every penny for gamers who want top-tier performance and innovation. Highly recommend!

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.

My daughter is handicapped and her favorite thing to do is playing PlayStation. She’s had every one of the PlayStation systems and has wanted the 5 system for a long time and we finally got it for her recently. She loves her new game and it’s a great way to entertain herself. Her nephews are gamers too and they have helped her reach levels she was having trouble reaching. It’s a win all around!

After more than 3 years using the regular PS5 I decided to sell it and purchase a new one. I went with the Slim and I'm really happy about it. It's substantially smaller and the performance is the same. The extra storage is a plus!

It’s the amazing the grafics and the quality on the games for the PlayStation, I like to purchase my products on Best Buy for the warranty and the benefits with geed squad.

"I recently purchased a PlayStation 5 from Best Buy, and I'm blown away by the exceptional shopping experience! From the moment I walked into the store, the staff were friendly, knowledgeable, and eager to assist. The checkout process was seamless, and the representative helped me find the perfect accessories to complement my new console. The packaging and handling of the PS5 were also top-notch, ensuring my new device arrived home safely. The PS5 itself has exceeded my expectations - the graphics, performance, and immersive gaming experience have taken my gaming sessions to the next level! Overall, I'm thoroughly impressed with Best Buy's service, expertise, and product offerings. If you're in the market for a new gaming console or accessories, I highly recommend checking out Best Buy! Rating: 5/5 stars"

Love this thing! Don't use it as much as I should, but love having it when I have down time. No issues!

What more is there to say. Pretty much everyone has owned a Playstation at some time. This model is the best of the best...smaller footprint, 1TB HD...decent price...even better if you catch it on sale! 5 stars!!

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

Great purchase! I switched from Xbox to Playstation and its been a great investment. This console was easy to set up and easy to learn.

I love my new ps5 it's great fun for myself family and friends Best buy made purchasing and picking up my purchase very easy Thank you for great service and a great product

The PS5 has been a Godsend. I had a PS4 that I gifted to someone and the PS5 doesn't disapoint. The graphics upgrade, built in storage capacity and easy to switch between applications make this a great system. While gaming sometimes u feel so immersed into the world that u forget that this is a game until u get a low battery controller alert. Also, the controller triggers are great as they dont leave your fingers hurting while using them. I could go on all day about this system but I say that its an absolute steal.

It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.