Customer Ratings & Reviews

Excellent console, love my slim ps5. Worth the disc model.

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

My son always wanted one I finally got a PS5 for him and we love it it's so hard to keep him off of the PS5 but he loves the game console and controller

Love it, play fps games and sports games online. Works overtime with absolutely no problems

I love this console. It’s fast and efficient. I would recommend this unit over the others.

Excellent purchase, my grandson love it and also played my granddaughter. They are so happy, highly recommended.

Bought this back in 2022. Still works great. Not too many cables!

So the thing is we ordered this item as an “open box” clearance item. When we took it home it worked well but the disc drive had some issues. So for the item itself it’s really like 3 stars. BUT the five stars are for customer service. We returned the item on BLACK FRIDAY and the girl who helped us was super friendly and got us in and out of the store within minutes, even while having to troubleshoot a missing item number. Definitely restored faith in me that the in person retail experience is almost always worth it!

My son loves it brand new PlayStation 5 can't stop playing it thank you best buys for the great deal it, I definitely will continue to shop with the best guys

This is a great gaming system!!! I bought it for my 29 year old nephew and he's obsessed!

Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

Very nice my PlayStation I play with my brother and friends

Best console yet. I haven’t played since 2019 and I’m surprised how advanced PlayStation has come

Works amazing great quality easy to setup everything is very fast

Significantly better loading times on all games compared to PS4, graphics do seem mostly better even on older PS4 and prior games. Controller took some time to get used to but love the haptics

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

Ps5 came in great condition I love it 5 months into it no problems

Love that it doubles as a blu ray player. Controllers are super nice and it works seamlessly for everything

Fast, easy and convenient purchase. Picked it up to avoid waiting for shipping. Product was there waiting for me first thing in the morning.