Customer Ratings & Reviews

Exactly what I expected from sony, i love this thing.

Plays all my games perfectly, i purchased a ton of other games within the same day and they are all so mucv fun

I was on the fence about getting a PS5 due to not being into video games since the PlayStation two boy was I wrong. This is one of the best investments I’ve ever made. It served as a streaming service. It serves as entertainment game night many types of games and the backwards compatibility where I can play games from PS4 PS3 PS2 it is unmatched. What an experience.

product is great no problems so would buy it again if needed!

My daughter loves her new. PlayStation works great and does not overheat.

Works great. In great shape. Customer service was good as well. Thank you

My last major Playstation was the PS3 and this is an exponentially better system with much more storage, PS4 backwards compatibility built into the system, and a better user interface, and of course fun games and much more beefy specs. I love the Playstation 5 and this is definitely recommended over the Switch 2 and Switch 1. Keep it up, Sony! Excellent, speedy delivery by Best Buy as well. Thanks to the delivery driver!

Family loves it everything works perfect best Christmas purchase by far

Great product, great price and plus a great customer experience.

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The PS5 is a great product overall. It looks excellent even on my 10-year-old TV, game selection includes PS4 games on disc (provided they were manufactured in the past five years or so) and the entertainment app selection is as good as any other console. The controller is a little small for my hands personally, but that’s just a question of managing settings. Also the physical design for with disc version is low key incredible.

Finally made the upgrade from the 4 to 5 and it was definitely worth it!

A PS5 is a PS5 is a PS5, so the best I can say here is to add that the price was perfectly reasonable and that the friendly staff helped us find what we were looking for quickly and easily. Long story short: my SO and I were looking for a console. After doing some hard homework, we decided the PS5 was right for us. We went to our local BB and we were seen and helped within *seconds*. A very courteous rep walked us right to the PlayStation section and showed us what we needed. I do wish the device came with two controllers - but what are you gonna do? Sony makes those decisions, not Best Buy. We wound up buying a second controller elsewhere, but in hindsight we hardly needed to - we thought we could get a better deal, but the price was exactly the same. Spare yourself the trouble we put ourselves through and just buy your second controller here. If you're not sure about buying a console, or if you have questions, Best Buy is the place to go!

I own a 4090 with many of the same games I play on the ps5. The console optimization with these games is amazing and at this price I would choose it over building a gaming computer with the same performance. Temps much better than at launch and much smaller with more memory.

So far I’m digging this ps5 slim. It’s loads my games way faster than my ps4 did.

This Ghost Cipher Special Edition controller looks amazing with its transparent design and gold D-pad. It feels comfortable, super responsive, and works perfectly across Xbox, PC, and cloud gaming. A great mix of style and performance!

Excellent console, highly recommended for spending time with a pleasant time.

Nice purchase to myself, ill enjoying for hours, im recommend it

I purchased this as a graduation present for my daughter. She had a PS4 for years, and she had worn it down to the point it was no longer allowing her to access certain apps. She is sooo happy with the PS5 and she is especially pleased that the creators came up with changes to the console and the controller that truly improve the user experience!

Loved it, i bought it for my husband and it was a great choice