Customer Ratings & Reviews

Product arived on time and was in good condition Have only played a few times and everything is working well

No complaints. Very happy with my purchase!!!!!!!!

I upgraded from a PS4, and I love it. I like the fact that I can play all my existing PS4 games on it, the graphics are sharper, the controllers have added capabilities

i bought this for myself and i think it was the best console for ever

The best place where I could buy the PlayStation 5 for my son was this store. I love it, and the customer service even more — they explain everything and have the best prices.

I was trying to wait until November to upgrade from my PS4, but I had no choice when it kept shutting itself down. I amm happy with my purchase, it is a little of an adjustment using it. I am happy because my picture looks crudp and the speed of my game is improved dramatically. Eventually I will increase my storage with added SSD, there is plenty of storage to start with and will at some point get another controller. Over all you won't be disappointed upgrading to the PS5

I have been a loyal customer of Best Buy for several years, and my experiences with this electronics giant continue to exceed expectations. Best Buy has consistently proven itself to be a one-stop destination for all my tech needs, and here's why: 1. Unbeatable Prices: Best Buy consistently offers competitive prices, ensuring that I get the best value for my money. Whether I'm looking for the latest gadgets or everyday essentials, I can trust Best Buy to provide pocket-friendly options without compromising on quality. 2. Extensive Product Range: The extensive product range at Best Buy is unparalleled. From cutting-edge electronics to home appliances and entertainment systems, Best Buy boasts a diverse selection that caters to every need. It's a true tech enthusiast's paradise! 3. Quality Assurance: I appreciate Best Buy's commitment to quality. Every product I've purchased has met or exceeded my expectations, and the assurance of quality gives me confidence in my buying decisions. The store only stocks products from reputable brands, further reinforcing their dedication to customer satisfaction. 4. Hassle-Free Returns: Best Buy's return policy is a testament to their customer-centric approach. I've had a couple of instances where I needed to return or exchange a product, and the process was seamless. The staff is always helpful and understanding, making the entire experience stress-free. 5. Exceptional After-Sales Service: What sets Best Buy apart is their outstanding after-sales service. The knowledgeable and friendly staff are always ready to assist, whether it's answering product queries, providing tech support, or guiding me through the latest advancements in technology. Their commitment to customer service truly stands out. In conclusion, Best Buy has become my go-to destination for all things tech. The combination of unbeatable prices, a vast product range, quality assurance, hassle-free returns, and exceptional after-sales service makes Best Buy the ultimate shopping haven. I wholeheartedly recommend Best Buy to friends and family, confident that they will experience the same level of satisfaction that I have enjoyed over the years. Best Buy truly lives up to its name as the best in the business.

The best purchase I have made, excellent service and top quality attention, super recommended.

Love my ps5 not just for gaming but for my streaming services as wll

Hard to review. When working properly, it's everything we are hoping for. However, we had to return the first PS5 because it not only wouldn't eject discs but we also had issues reading the discs as well. So, 4 stars when working, 1 star because of the previous issues.

Works great! I play all the games and watch all the movies I want no complaints.

Great console. It does everything I need it to and I love the elite controller as well as the force feedback. Not to mention the amazing exclusives on PlayStation even if it isn’t a ton.

Been playing some of the exclusive games on it, it is awesome! The controller feels great and the graphic performance is top of the line.

Like the slim my original ps5 started erroring when trying to play certain Games so I purchased the slim very sleek and much quicker than my original ps5

Purchase this for a teenager. Must be a great product as he and friends are on it constantly. It was a great purchase for all, provides hours of entertainment.

Very good game system I would recommend anyone to purchase this system for your children

The first console I ever bought, and it was my absolute favorite. Just be careful if you have kids. Don’t be like me. Hide your cords. Or your 1 year old that’s learning how to walk & play with things will take advantage of you looking away for 5 seconds, snatch the cord and cause your PS5 to fall onto the floor. One broken HDMI port and useless fans later, you no longer have the one light you had in your life; your PlayStation 5. I cry sometimes at night thinking about the fact that I no longer have my favorite console.

I think overall it’s a good gaming device! You can edit your screens and format. You have a wide variety of games as well and it doesn’t cost that much to get a monthly subscription to get a game pass!

Good console, good graphics, and also good games. Would recommend

The PS5 offers an impressive gaming experience with stunning graphics, fast load times, and immersive gameplay. Its sleek design, powerful hardware, and innovative features like the DualSense controller’s adaptive triggers and haptic feedback elevate the gaming experience. The console also boasts a solid library of exclusive titles, making it a must-have for gamers.