Customer Ratings & Reviews

My son loved it. I promised him a new PlayStation and no better place to go for consoles than Best Buy . They always very helpful .

My son used his birthday money to buy this console- he is so happy he did! works great with the portable PS.

This console is a masterpiece! I just switched from Xbox and I can say this is much better.

That was a perfect gift too for my lil cousin, he play that all day

Don't know why I waited so long to get one, returning to couch gaming has been great with my PS5. I like physical media so the disk drive version was a must. The controller is near perfection; comfortable to hold and the haptic feedback is great. I thought that would be a gimmick but I was wrong, so cool!

Excellent console , I loved it been trying to get this for long time finally got it

The transition was smooth no delays and the console was the best gift ever. Thank you best buy

Awesome purchase. Customer service was 100% knowledgeable and helpful. Best Buy is super reliable. I have been a loyal customer for over 8years now, and I keep making positive referrals.

Bought it for my grandson for Christmas-he was ecstatic! I have to make him get off the console, if not he would be on it all day long- This was a huge hit with the teenager!

I recently purchased the PlayStation 5 for the home for kids and myself. We purchased 3 games and an extra controller which totaled out to roughly $700. To be honest the games are somewhat boring and are tend to be difficult to navigate. I don’t care for the controller layout and the system glitched a few times when I turned it on. The graphics are good overall, but I personally think that the system is way overpriced. Would probably purchase an Xbox if I had to do it over again. To be fair, it can also play 4k movies which would be nice if you don’t own a standalone 4k player which is why I gave the product a 4 star rating.

I havent purchased a console gaming system in years but I am glad I bought the PS5. Its been pretty amazing learning all the cool features of the controller also.

I ordered and picked up in store, was ready in less than an hour. Customer service was awesome. Got PlayStation premium and had access to a ton of games. It’s an awesome device, got it for the Final Fantasy 7 remake, i’m used to playing games on the nintendo switch, the graphics are a lot better on the PS5, would recommend.

We got our avid PS4 player son this for his birthday. It's so worth upgrading from the PS4. All of his PS4 games transferred effortlessly to his PS5 via his PlayStation account. No more messing /investing into headsets. Microphone built into the controller! It was between this and a gaming PC that he wanted. And I wasn't financially ready to go the pc route. And thank God I didn't. An inexpensive Amazon purchases of a wireless keyboard and mouse work with the PS5! They're always on point with the price in comparison to other stores. I won't buy anywhere else because I have to have the geek squad protection which comes in clutch. Especially with controllers and notorious drift issues. Easy peasy getting replacements.

I always thought that upgrading from ps4 to ps5 was unnecessary, I didn’t know what I was missing until I upgraded, great games and enhanced graphics and the controller was beyond my imagination.

In great condition. Works perfectly. Controller is also in perfect condition.

Less weight, less noise, better performance, better look.

It was the perfect gift for my grandson. I picked this up at your store and on time as stated. Staff very pleasant. Packaged very well. Fits on his TV stand with lots of room left. He has it up and running now. Lots of fun. He said I am the best Grandmaw!!

Great gameing console and going to buy another one very soon but with a bundle. Wish i had gotton it doon for a better deal.

My son has loved playing games on this version! He says it runs grrrreat!!

This system has much more memory. Nice to have the disk drive for older games. Great to be able to own the games and be able to buy other disk games.