Customer Ratings & Reviews

Pretty sleek design, simple set up and easy to transfer data to. Only thing is that it buzzes when you fire it up, not sure why it does that

If you don’t turn on side gets hot then doesn’t work shuts down who knew nothing in instructions

I like it, overpriced and controller battery lasts like 8 hours fully charged. Knew what I was buying going into it tho so wasn’t disappointed

Fast pick up everything as described quick and easy online order ! Definitely recommend!

It is great love the quality of the pictures & it's gaming. Quality

Runs smooth and clear disc version feels better in my opinion just so that I can buy disc version video games inside of digital on PlayStation plus

super friendly employees and fast check out have my order ready for me.

Great PS5 Console. Was exactly what I wanted and looks from the picture display. It works perfect and I already started playing games with it. I will suggest this product to anyone interested.

Ps5 came quickly and was packaged well. The payment option made it possible to give my son something he has wanted for so long!!!

Great purchase, looks sharp and easy to set up. I recommend

Purchasing and going to pick up the item was a perfect and seamless experience. The customer service was wonderful.I love shopping at this store

Not disappointed at all. I wanted to try myself one for a while but after helldiver's 2 there was no need to wait anymore. Highly recommend!! The controller feedback is insane. Way better than the competition and I've played both

Great service, I have been shopping at Hawthorne Best Buy for 23 years, quick and friendly service. I will be a life long customer

Eventhou it was an "open box" one, the product was in almost perfect condition, I'm very glad with it. The store has acomplished what was offered.

Bought Open Box and saved a few dollars, very pleased. I couldn’t tell it was open box aside from it being in a different box. I have been satisfied with my Best Buy open box products thus far.

Bought for my partner, he loves it. Scheduled a pick up time online, was in and out of the tire in 2 minutes. Great overall experience.

Cashier was super nice and was very helpful in picking the console

I love my new PS5! I always make my big purchases with Best Buy because they have great customer service and products!

I am still an Xbox fan, but this system is nice and works very well.

Omg I love this play station easy hook up fast play def recommend picking up tho ships in box u receive on shelf