Customer Ratings & Reviews

It’s absolutely amazing I want to thank the employees they really helped me go with the best decision and thank god I went with the ps5 thank you

Great deal on Black Friday! PlayStation 5 for $424.99! I'm glad it's available and we'll have epic tournaments with it!

Its very smooth and plays great, only issue is no games

My husband loved it! i took it back tho.... to get the pro because well, its like the xbox s compared to the X.

I was searching for PlayStation 5, and I knew I only had to buy from Bestbuy cuz this is the most reliable store for purchase. The staff and customer service is excellent!

Great service. I order online and curb sude was fast and employee was friendly.

Great service, and very helpful! Definitely coming back

He loves this device and it deescalate his stress, thats the reason I bought this as a stress releaser..

i will never buy anything from best buy again.. This was supposed to be brand new but im pretty sure its refurbished. This thing has been giving me issues since i got it. It makes noise when being turned on, i thought it was normal until someone told me its not. I’ve only had it for 3 months. Don’t get me started on the controller. The controller does not work well with bluetooth. I have to constantly have it plugged in. I ended up buying 2 more controllers from bestbuy just to experience the same exact thing.. Like i should’ve just went on the actual playstation website

Very good system I love it! I recommend anyone get it

Fast shipping, perfect Christmas gift, my son was thrilled. it has a lot of features that his PS3 did not.

My kids loves their PS5. Only issue is the controllers do not last long. Issues with drifting and the headset connector not working.

my wife love it IU just get it for her to the gym and it been working and sound awesome

Nice and easy nice ppl to work with and good customer service

It’s a very good the only downside is the storage is not that big but still I would highly recommend

Best quality ever seen their packaging was also too good

Thank you for everything Best Buy , you are the best

My son was so excited to receive. Loves to connect with other players online. .

works, load times fast and plays all the old games good upgrade

I’m enjoying my ps5 now. I have finished a lot of games and it works perfectly fine with my hisense tv