Customer Ratings & Reviews

It cool for what it is. Its works outside the box.

PlayStation never lets down, amazing system with a sleeker look.

Works great. My kid loves it. Exactly what we needed

I’m assuming it was an updated version because it’s less bulkier than the ones I’m used to seeing but it works perfectly.

Sony seems to have improved the heat management in this veriosn. Would recommend it over the original PS5.

the service was quick and easy, but my playstation is a great game. i indeed love how fast everything loads in

Went from xbox to Playstation, glad i switched Good solid system. Bought online,super easy and hassle free.

Glad that these have been readily available every time I go to Best Buy, simply the best!

PlayStation 5 works as advertised! My kids love it and I do too. Hassle Free pickup from BestBuy No complaints!

Very happy with this purchase. Takes gaming to the state of the art.

Every was great besides the ps5 controller come out defective and thank you geek squad for a replacement but it continues to have the same issue of drifting

Love this PlayStation 5 it works great and looks great

Really good deal super fun to play my son loves playing college football

10/10 quick and easy service loved the communication

Really cool and makes fun playing Games like 2k or Call of Duty

I ordered a PS5 in excellent condition and received a fair condition PS5 please note the fair condition PS5 didnt even work and was overheating the moment i turned it on. I then called Best Buy Customer service and a lady told me it was my fault for purchasing a used PS5 mind you i order and excellent condition and received a fair condition version. Over the phone i asked if she could hold me the excellent condition ps5 at a store near me as i was going to be on my way in 20 mintues she told me i could buy a new one mind you i already paid $400 something dollars for one. Terrrrribleeeeee customer service on phone. When i got to the store a young man at the arden location did and amazing job getting everything switched out he was patient and provided excellent customer service. The ps5 i have after he did swap works great.

Got it for college football and it’s been worth it!!!

Excellent care! Could not have asked for better help from the salesman and even the manager!

Beautiful purchase perfect purchase Good purchases

Excellent customer service always outstanding the customer expectations.