Customer Ratings & Reviews

The only issue that I have is having to download a game and needing the disc to play it. I'm new to this, I'm sure I'll get used to it. Other than that I love the console

Absolutely not in "Open Box Excellent" condition. The disc drive didn't work, it was FULL of dust and banged up. It was shipped LOOSE in a shipping box rattling around with no packing material. This was clearly a trade in, not an open box item. The only thing that was in excellent condition was the controller. Trying to get support for this was impossible. This was a total scam.

This was a birthday/Christmas gift for my grandson. I didn't realize it wasn't the right one. I ordered the one with the Call of Duty download and the one i got didn't have it.

PS5 is cool! This is my grandsons first system and he loves it!

I love my new PS5. I got the disc PS5 I enjoy playing my games. And when im not playing my games i can also enjoy watching one of my Blu rays or DVD MOVIES

I expected more reality but its not too bad , after 20 years from Atary to this products we can see growth of technology but I expected more

Product new as advertised, everything great as expected, but lost a star because it was delivered 1 day late

quality but i dont like that i still have to pay PSN to play multiplayer online

Bought an open box playstation 5. The front plate came off as soon as my daughter open it, there were stains that I had to wipe off and a dust ball had had to get out with tweezers. Other than that the Playstation worked fine. Kind of disappointed because I have gotten open box things from Best buy before.

Good console, great games but no vertical stand included is a negative aspect to it

Good console I would recommend it has great graphics.

Very clean, easy by only one thing when turning on the game system, it had errors such as a voice automatic system turned on already that is kind of hard to turn off. May have to to get back in to get the voice Automator off.

Good but freezes up and restarts sometimes and I've only had it 5 months

This was a good buy but ps had trouble on starting had to do a reboot on the setup screen. Other than that so far so good

The only thing I was disappointed in was it didn’t come in the box

still too expensive. good build quality. plays PS4 games

I got this for my little brother. He has been wanting this for a while now. To see the excitement on his face was priceless.

Got here in good time and packing was great. Would recommend

GREAT CONSOLE WOULD RECOMMEND TO ANYBODY GREAT GAMING EXPERIENCE

Good console but Sony really needs to figure out how to make a fan that isn’t super annoying.