Customer Ratings & Reviews

Love it! Runs great and I really like the slim design.

I bought this for my grandson as a present. This system works great and he loves it. Best part about it is the game system plays all his other games from his older PlayStation 4. Great purchase and the member services were very knowledgeable while helping me.

I've been a Sony fan since the PS1. I've had every console they've released, however usually waiting for a few revisions for Sony to get the kinks out so to speak. I really like the slim version of the PS5. It fits nicely on my entertainment center with the included horizontal feet. The setup was a breeze and downloading games was painless. I mainly picked it up to play Elden Ring: Nightreign with friends and I love the performance boost from the PS4 version. Being able to play PS4 games on it as well is a huge plus so I don't need to keep my old PS4 hooked up. All in all I am satisfied with the PS5 slim.

I recently purchased a highly anticipated PS5 game from Best Buy, and I have been blown away by the unparalleled gaming experience it has provided. This stellar game not only showcases the power and capabilities of the new console but also demonstrates the true potential of next-gen gaming. From the moment I inserted the game into my PS5 console, I was greeted with stunning graphics and an immersive world. The visuals were breathtakingly realistic, with vibrant colors, lifelike character models, and exceptional details that truly brought the game to life. The powerful hardware of the PS5 undoubtedly contributed to the game's fluidity, allowing for seamless transitions and zero lag throughout my entire playthrough. The gameplay mechanics were incredibly smooth, responsive, and innovative. The game took full advantage of the PS5's DualSense controller, immersing me in a whole new level of sensory experience. The haptic feedback technology transmitted the subtlest details, providing a heightened level of realism that made every action feel more impactful and engaging. One aspect that stood out to me was the game's comprehensive and captivating storyline. The narrative was compelling, skillfully constructed, and kept me on the edge of my seat throughout the entire gameplay. It seamlessly blended intense action sequences, emotional character development, and immersive exploration, ensuring that every moment was enjoyable and purposeful. The game also offered a vast open-world environment, ripe with countless side missions, collectibles, and hidden secrets to discover. The level of detail and variety within the world was unparalleled, making every exploration an exciting adventure. As a result, the game remained consistently captivating and left me yearning for more hours of gameplay. Furthermore, the game's sound design was simply phenomenal. The implementation of 3D audio technology heightened the immersion by creating an accurate soundscape that made me feel completely present within the game's world. Each footstep, weapon reload, or distant explosion was placed precisely in the soundscape, enhancing the overall experience and taking it to a whole new level. In terms of value for money, the game's lasting appeal and high replayability make it an excellent investment. The breadth and depth of content provide countless hours of entertainment, ensuring that players will not tire of this experience anytime soon. In conclusion, the PS5 game I purchased from Best Buy has surpassed all my expectations and delivered an awe-inspiring gameplay experience. With its incredible graphics, seamless mechanics, immersive storytelling, and stellar sound design, this game is a definitive showcase of the PS5's capabilities. Whether you're a fan of the genre or looking for a mind-blowing gaming experience, I highly recommend this game to all PS5 owners.

Purchased this PS5 open box for a great price and ended up buying another for my son about a week later because his was damaged and needed to be replaced. The open box price was about the same as what it would have cost me to ship off the old one to be officially diagnosed and repaired. I had a few issues with system errors trying to place the order online but customer service did a great job of helping me resolve the problem and I was overall very happy with it this purchase. Everything was in great condition and is fully covered under warranty. I even bought an extra games, a controller, and a charger with some of the money I saved on this deal!

Excellent! Sony PlayStation is a great brand. Great slim look,more storage, great performance, it feels awesome. Overall you will have a great experience.

Everything feels new about the PlayStation console, right from its unusual design to its fantastic controller and even the UI. Turning on the console and getting it up and running is quite similar to how the PS4 is but there are tiny bit tweaks to the UI. For starters, the entirety of its UI is taken over by game titles and media streaming services. Both neatly segregated into sections. The menu and everything else pops up when you tap the PS button which is also known as the Home button.

Great console! Very fast, amazing design, doesn’t take a lot of space

Oh my goodness. They are so happy with it. They play every evening and I enjoy watching them play. They tell me that the graphics are better than PC and I must say that I agree. There is no lag. They said that it gives them way more control over their characters. I am extremely pleased with this gaming system.

Worth it for the PlayStation game catalog and modern ps5 games, especially if like me, you've never owned a PlayStation before. However it comes only with a horizontal stand and not a vertical stand. It'd be nice if both were included to allow for both positions.

PlayStation 5 Slim is a powerful and sleek console with fast loading times, stunning graphics, and smooth gameplay. The slimmer design saves space without sacrificing performance. Easy to set up and great for both casual and serious gamers. Highly recommended.

Works incredibly well. I haven't played a console since the original wii, so my opinion may be screwed, but its performance and storage, as well as cross platform and device connectivity is amazing.

It was worth it and now is one of my favorite consoles

My PS5 is what I had hoped it would be. It arrived in a timely manner and was easy to set up. I enjoy the feel of the controller in my hand. I also appreciate its overall futuristic aesthetic. While I haven't gotten a chance to do much gaming, I am looking forward to seeing how it's improved on the previous generation of PlayStation.

Very happy with this purchase. It works perfectly and the quality is great. Easy to set up and use. I definitely recommend it!

The PlayStation 5 is a total game-changer. I bought mine from Best Buy, and from the moment I unboxed it, I knew this was a major step forward in gaming. The console runs ultra-fast with almost no load times thanks to the SSD. Graphics are stunning, and games like NBA 2K25 and Spider-Man 2 look and feel incredibly lifelike. The DualSense controller adds a whole new layer of immersion with its adaptive triggers and haptic feedback. Whether I’m racing, fighting, or exploring, I feel more connected to the game than ever. The UI is clean and easy to navigate, and the performance is super stable. If you’re looking for the ultimate gaming experience, the PS5 is worth every penny. ✅ Yes, I recommend this product.

One of the best I didn’t have that much money and I can ones a month I’m very lucky to pay every month and not pay for it all at one the picture on the ps5 is way better then Xbox and it’s so fast at loading and getting to other app and the ps5 don’t get hot like other consoles

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

I'm happy with my purchase of the PS5. The graphics and overall operation of it are better than the PS4 and PS4 Pro I. had. The only issue I have is a minor one. Having to find the power off button or closing out a game after I'm done. This is an annoyance I have with tech in general. The new software update on my iPhone 16 presents a similar problem; the setup to find what you need is split up. You have to hunt to find what you need. I prefer a simpler interface to find what apps or settings I need. This isn't a knock on anyone in particular, it's a personal preference.

I’m using it for almost for five months and never had any problems. I have a version with disc but I also never used that option always purchase all my games through PlayStation store. I thought it will be cheaper to buy used games from marketplace but in store they usually have discounts so obviously it’s better to purchase them there. I’m becoming addicted to this console. This is my first console and I really like it. My wife bought me it as a gift on my birthday. Works perfectly.