Customer Ratings & Reviews

I recently bought the PS5 from Best Buy, and I’m extremely happy with it. The console is fast, the graphics are amazing, and the DualSense controller makes games feel more immersive. The pickup process was smooth and easy, and the product was in perfect condition. Definitely worth it!

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

PS5 was an upgrade for us. It’s easy to navigate the graphics are better than Xbox. We left Xbox world. Xbox is not user-friendly. Xbox code and game pass changed every year. Very confusing to use and had no value.

The PS5 is incredibly fast, and the graphics look amazing. It makes games feel way more realistic. The new controller’s cool too, especially with how it rumbles and reacts while you play.

Great product Good performance Good graphics Very fast

PlayStation is a wonderful game to play. You can play with many people that you know you can play with your family as well as outside people I and my grandson really enjoy playing with the PlayStation.

Futuristic gaming at its finest. Great performance, graphics, selection of games and sound. the disc drive addition can load ps4, ps5 and Blu-ray discs with ease. This is the system to get.

Best products with no glitches and work perfect idk my english is not good but as much as i can say thats not enough love bestbuy always great deals i bought this before a week on Black Friday and on blackfriday they refunded me $116 dollars to

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

I was able to buy a new ps5 so I was going to buy elsewhere but Bestbuy was faster and had what I wanted in-stock which was the ps5 slim with a controller I wanted in a different color.

Upgraded from my Ps4 Pro and the difference is huge. Some of my games had about 30 seconds to 1 minute to load up but now its literally just a few seconds. Not to mention it downloads about 4x as fast as well. I love it.

Great system with stunning graphics and smooth animations. It’s mostly intuitive to use, so there is a shorter learning curve than I expected. Decent library of available titles across a large spectrum of tastes in game play.

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

It was good quality the controller felt good and felt different. The graphics of the game are beyond amazing. The texture inside of some of the games are beyond believable and exceed expectations.

At first, I thought I didn’t need it. I was very happy with my PlayStation 4, but the difference between the two systems is insane. I absolutely love my PlayStation five.

My husband loved it. Great quality and graphics. Easy to buy and Best Buy went out of their way to help me hide the box so my husband wiuldnt know what it was lol

As expected playstation elevates gameplay w immersive and intuitive controls and spectacular visuals on even a 83” screen. Now in a smaller footprint. Be sure to use proper HDMI cables and set up your tv and tune playstation settings/video outputs to maximize your experience! If you have a 4k TV, plug-and-play settings do not do the system its full justice. Play around with the video settings til its just right for your gameplay and equipment.

Upgrading to the PlayStation 5 was definitely the best choice for me. The amount of impressive changes from the PS4 to the PS5 systems has put the PlayStation 5 in the top best gaming consoles on the market in my opinion.

I love this product I was been waiting for this from a very long time and I am happy to finally experience it and the shopping experience was so good the girl who helped me is an Angel I wish I meet her again

I’ve been using the PS5 for a while now and it’s been amazing. The graphics are beautiful, games load super fast, and the controller feels great in hand. Definitely one of the best gaming purchases I’ve made.