Customer Ratings & Reviews

The PlayStation 5 has been a great upgrade for me. It’s fast, the graphics look amazing, and games load almost instantly. The new controller feels really good in the hands, and the haptic feedback makes gameplay more immersive without feeling like a gimmick. The console is a bit large, but it runs quietly and performs really well. Overall, it’s a powerful system that delivers exactly what I expected.

Great!! Love it so much. Easy to set up and is so quiet when running for a long time.

Happiest I’ve been with a purchase in a while. Best Buy handled my purchase like the pros they are!! I purchased online and the emailed me within the hour to ride down a pick it up. I pulled up parked and they brought it out to me. From the moment of purchase to sitting down playing my new PS5 was 2 hours time. You can’t beat that. Thank you Best Buy for your professionalism in electronics. Y’all are the best!!!

Honestly, the ps5 silm is pretty good. Bought one for my brother recently and he's been enjoying playing arc raiders on it.

Runs so much smoother than my PS4...I can actually load in on time during games. Nice design, confortable controllers. Definitely a nice system!

Love the console, runs great and efficiently like I'd thought it would!

Bought this for the front of the house when i have company, i have the Xbox in my room. Company had a blasted playing this over thanksgiving weekend.

Works great, it's a console. You know what you're getting, I'm not tech savvy enough to tell much of a difference between the 4 and 5 but it looks nicer.

The kid loves this thing..... It's even easy enough for the wife and I to figure out and we can play with him or even without him

Its a PS5. What else is there to say? It consistently does PS5 things.

The great device it works really well and streams really awesome. I love it. It’s so so cool. You know it’s not even making a PlayStation grade for a long time and this is just an amazing device. Absolutely love it.

Must need for the living room. Some of the greatest exclusive games and runs some of the best streaming apps in full 4k UHD quality. Sony continues to deliver one of the best forms of entertainment any family or individual can enjoy in the comfort of their home. Can't wait for the PS5 Pro, but until then, this is definitely a must have.

Definitely love my PS5 no problems with it easy set up and gor my tv the same day so it was perfect

i got this and its nice although the fan is loud when playing certain games for long periods of time but i guess that is just cooling the console. And making it not overheat it gets loud its just kinda annoying other then that 10/10

wonderful device you would fall in love with at first glance

Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

I have bought 7 of these PS5 s for all my grandchildren and haven’t had a single complaint yet. They all play against each other online, especially on Thursday aka wipe night. The only thing I have to complain about is they did away with the yearly membership cards I used to get all of them for stocking stuffers. I bought this one for my grandson’s fiancé . I have bought these PlayStation since my 31year old was little,inother words I have bought at least one PS1, PS2,PS3,PS4 and seven PS5s.q

What can I say the fam and I spend at hours playing on this console, from spider man to over cooked and everything in between!

I like the look of the slim a lot more then the launch model, and its still just as fast as the launch. Gave 4 stars because it is noticably louder