Customer Ratings & Reviews

The PlayStation 5 is absolutely incredible. The graphics are stunning, and the speed is unmatched—it loads games almost instantly. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback. I’ve been enjoying smooth gameplay, great exclusives, and an overall premium experience. If you’re serious about gaming, this console is 100% worth it!

Bought this in the Black Friday sale. Amazing service, it was ready for curbside pickup. works really good and set up is easy.

I loved the process of purchasing the PS5. I ordered it and within an hour or 2 I was able to pick it up. I was very happy with the customer service and how smooth everything was. I literally walked in and walked out. The box was in perfect condition and everything was inside. I’ve been playing on my console for a couple weeks now and it’s been nothing but great. I haven’t had any problems or concerns. I will definitely be a loyal customer and buy more items in the near future as today I just pre-ordered EA FC 25 and I’m sure it’ll go as smoothly as this purchase. Thank you Best Buy, hopefully I’ll be lucky enough to win this reward.

I switched to PlayStation 5 after 8+ years of Xbox. I am extremely satisfied with the speed and ease of access of this console!

I was always an Xbox fan and still am. I finally got a PlayStation for the first time owning one and love it. The setup is easy and like that this console can stand upright or laid down. I went with the disc option because I like to still have a hard copy of some games that I feel are classics to own. The controllers are great and very quiet when mashing buttons smooth control and I really like that they have built in batteries and rechargeable. The PS5 is a great buy and I would recommend getting one even if your not so into gaming it’s great to have for company and yourself on days you just want to live in our world and play in theirs. Must buy for children and adults

This is thethe ps5 my family always wants it so that's why I was just getting for the family to make everyone happy. And its was actually working fantastic job but of course its was? Stills kinda of noisy when you turn on.

Love this newer version of the ps5! A lot quieter!

The PS5 works really well and is much better than the PS4, just one benefit is I no longer need to hear the PS4 loud fan anymore

Great console for anyone. Sold choice for a big selection of games and also great games. Runs famous games like butterrrrrr. Starting with what makes it different, the controller. Motion controls, microphone built in, adaptive triggers, and great vibration system. Haven’t really had issues with any game. Games run smooth and look amazing.

Playing all the time! Great experience, its a powerful machine and got vast collection of games

Truthfully only got it for the new Hot Shots golf game but ended up reigniting my love for Gran Turismo while I was at it. The PS4 got a lot of love in my house and I'm sure the PS5 will follow suit. Thanks, Amber, for getting me hooked up!

Fn love this thing. I have wanted one since they came out, waited long enough for the biggest problems to be fixed. It rocks.

Best gaming console for a reason, super cool looking and no damages at all, never fails on me and is easy to maintain and use.

Absolutely love the PS5! The graphics are stunning, the load times are insanely fast thanks to the SSD, and the DualSense controller totally changes the gaming experience. You can actually feel the difference in every game! Super impressed with how smooth everything run! Worth every penny!

Love it. No need for the pro. This is good enough. Runs smooth , amazing graphics. Trust me you will be happy with this version of the ps5.

Great gaming machine plays Sony exclusives and other games

Other than price ps5 slim is awesome, a great experience with graphics, gameplay, everything better from the previous ps4. But would recommend ps5 pro if you want the extra space and enhance experience.

Really enjoyed it to play in it and the packaging was great. No issues works smooth with no lags specially with my friends. It’s the best thing I did. I recommended for all you guys if you want something to play by yourself or with your friend specially your girlfriend it’s the best you can to get to have some fun

Great delivery on time. Like the newer Play station 5. It is thinner and works great. I got it for my son. He is very happy with it. Great job both Sony and Bestbuy on this purchase.

All good with the product. Just the experience with BestBuy that wasn't good unfortunately. The box was unsealed. I kept it as it was a gift tosm someone. I also had my original pickup order cancelled next day as they couldn't fulfill it. I had to make a new order and with shipping instead. And I did not get my $ certificate back although the cancellation page stated I would. Got disrespected by an agent on their support chat, had to contact their Instagram account for proper resolution.