Customer Ratings & Reviews

Works as it should. Box was undamaged and my son was very happy with it

My PS5 has been an amazing upgrade. The speed, graphics, and overall performance really stand out, and the DualSense controller makes gameplay feel more immersive. Between the exclusives, smooth loading, and constant improvements, it’s easily one of the best consoles I’ve owned and definitely feels truly next-gen.

The PlayStation 5 Console is a true marvel of gaming technology, delivering an unparalleled gaming experience that pushes boundaries and immerses you in a world of stunning visuals, lightning-fast loading times, and innovative features. With its powerful hardware, immersive gameplay, and an incredible library of games, the PlayStation 5 takes gaming to new heights. The standout feature of the PlayStation 5 Console is its cutting-edge hardware, designed to deliver stunning graphics and smooth performance. Powered by a custom AMD Zen 2 processor and a powerful GPU, the console supports ray tracing technology, 4K resolution, and up to 120 frames per second, ensuring breathtaking visuals and incredibly Immersive gameplay. The lightning-fast SSD storage in the PlayStation 5 revolutionizes loading times in gaming. Games load in a matter of seconds, reducing wait times and keeping you in the action without interruptions. The console's fast data transfer speeds also enhance game performance, allowing for larger and more detailed game worlds that seamlessly load and render. The DualSense wireless controller is a game-changer in itself. It introduces haptic feedback and adaptive triggers, offering a new level of immersion and realism. Feel the tension of a bowstring or the texture of different surfaces through the controller, enhancing your gameplay experience and making every action feel more impactful and engaging. The PlayStation 5 boasts an impressive library of games, ranging from highly anticipated exclusives to beloved multi-platform titles. From immersive storytelling adventures to pulse-pounding action games, the console offers a diverse range of gaming experiences for every player. With backward compatibility, you can also enjoy select PlayStation 4 games on the PlayStation 5, ensuring a vast library of entertainment right at your fingertips. The console's user interface is intuitive and user-friendly, making it easy to navigate through games, apps, and settings. The redesigned home screen provides quick access to your games, media, and friends, allowing for seamless multitasking and social interactions. The PlayStation Store offers a vast collection of digital games, downloadable content, and multimedia apps, ensuring there's always something to explore and enjoy. The PlayStation Plus subscription service enhances your gaming experience with a variety of benefits. With PlayStation Plus, you gain access to monthly free games, exclusive discounts, online multiplayer, and cloud storage for game saves. This subscription service adds incredible value to your PlayStation 5 experience, ensuring a constant stream of exciting content and multiplayer opportunities. The PlayStation 5 supports a range of multimedia applications, allowing you to enjoy your favorite streaming services, such as Netflix, Disney, and Spotify, directly on your console. With the ability to stream 4K content, the PlayStation 5 becomes a hub for all your entertainment needs, delivering immersive visuals and high-quality audio for a truly cinematic experience. In conclusion, the PlayStation 5 Console is a powerhouse gaming system that offers an unparalleled gaming experience. With its cutting-edge hardware, lightning-fast loading times, immersive gameplay, and an incredible library of games, the console sets a new standard for gaming excellence. Whether you're a casual gamer or a devoted enthusiast, the PlayStation 5 takes gaming to new heights, providing hours of entertainment, breathtaking visuals, and innovative features that will leave you in awe. Strap in, grab your controller, and get ready for an unforgettable gaming journey with the PlayStation 5.

I bought this PS5 to play Where Winds Meet and I am, incredibly surprised by the amount of storage this console has. I love the 3D sound feature which totally elevates the sound experience. So far my games have run smoothly.

Excellent console! It is so sleek and aesthetically pleasing. The graphics are so much better and game play is much smoother than the PS4. Best Buy made the purchase so easy through the pickup option, fastest, easiest experience.

The PlayStation 5 is a great concert, so it looks great. It plays great. It'\n S just overall, a great console, you can watch blu-ray and DVD movies. I love how I can access my movie collection. The controller feels amazing way better than Nintendo switch. Like the original controller for the PS5, unlike Nintendo switch i love how the controller has a touch screen. And I like the color of the PlayStation 5 i just got one question for it.Why does it look like a wifi router i don't mean it has to complain, but why does it look like that? But is a overall great console that people should buy, great games, as well.

I was waiting to buy PS5 for a while and fortunately I got a great deal at bestbuy. The product lives upto the hype. The games look far more realistic than in PS4 with enhanced graphics, better controls and increased capacity. Appearance wise, the console is extremely sleek and relatively smaller in size hence, doesn’t take a lot of space on the tv cabinet. The controllers come in variety of colors and pretty much have similar functionalities than previous versions. Overall, its a great buy for all game lovers.

The PlayStation 5 is an incredible leap forward in gaming technology. The lightning-fast SSD completely changes the gaming experience, eliminating load times and making gameplay feel seamless. Its graphics capabilities are stunning, with 4K resolution and ray tracing that bring games to life like never before. One standout feature is the DualSense controller. The adaptive triggers and haptic feedback create a level of immersion I’ve never experienced before. Whether it’s the tension of drawing a bowstring or the rumble of footsteps on different surfaces, it adds a whole new dimension to gaming. The PS5’s interface is sleek and intuitive, and its backward compatibility with PS4 games is a big plus, especially with many titles running better than ever. While the console is quite large, its design feels futuristic and helps with cooling during long gaming sessions. The only downside is the limited SSD storage, especially for those with a large library of games. However, the option to expand storage is a useful feature. Overall, the PS5 delivers on every front: performance, visuals, and innovation. It’s a must-have for gamers who want the best the industry has to offer. Rating: ★★★★★ (5/5)

Really happy with this console. Switched over to PlayStation from Xbox, and I’m really glad I did. For story-mode games, I think PlayStation edges out with some incredible games. Spider Man, Horizon Zero Dawn, and Uncharted have all been fantastic to play with the latest graphics and high speed frame rates. Looking at getting Ghost of Yotei soon as well, which would look incredible on the PS5. To get the most out of the PS5, it helps to have a good enough monitor/TV that can support the higher frame rate (at least 60 fps) and resolution (around 3K-4K), especially for story mode games with good cinematic gameplay. If you can get this on sale ($450), like I did, this console is a great find. I prefer the disc version just so I can play the older games easier, but if the budget is tight, digital only is a solid choice too.

I switched from a Xbox one to a PlayStation, and yes I know that there will be an obvious difference because of PlayStation being way newer than the Xbox one. But the one thing I love way more about PlayStation is the controllers, I have noticed they are way more comfortable and my aim got extremely better after playing on PlayStation, now I’m not saying this will be everyone’s experience, but this was mine. I love how the controller has a built in mic, and you can change the sensitivity on the buttons. The PlayStation also has a 1TB storage which is nice. PlayStations graphics are amazing but you do have to have the right monitor/ tv for that as well. Overall this product is amazing. I do recommend getting this if you like single player games, because Xbox has way more multiplayer games, and I did enjoy that. When playing on PlayStation do keep in mind that multiplayer games that you pay for can only be played if you buy PlayStation plus, you can’t just buy a game and automatically be able to play online, I just learned that (ik I’m late). But overall I love it!

Bought the PS5 as a birthday present and it was a huge hit. The console is fast, quiet, and the graphics are amazing. Definitely worth the purchase and an excellent gift for any gamer

Been a gamer all my life (console/desktop). Had the supernes in the 90's and PS1 in the early 2000's, not owning PS2, PS3, PS4. I've been playing mostly desktop games since my dad sold the PS1. Last year purchased the PS5 slim w/ COD bundle to treat my self and since then I have been playing games from PS5. I played D4 on PS5 which I used to play on desktop. The beauty with this is PS5 had high resolution and smooth quality. With my desktop it varies (crashing/lag etc...). Goodbye desktop games for now. I am happy with my PS5. Now with an upgraded 2T m.2 ssd, I'm happier!

⸻ The PS5 Slim offers incredible graphics, games that load instantly, and a DualSense controller that feels incredibly realistic. With 1TB of storage, there's enough room for several large games. Excellent console.

I bought the Playstation 5 as an early Christmas present for my husband; needless to say he opened it immediatly. It replaces his PS4 and he loves it! Same excellent quality as the original...and the graphics are are amazing! The controller runs low pretty fast and needs to be recharged often, bummer. The slim size doesn't make a big difference on the shelf but he likes the new style. Playing MLB now and the graphics are awesome!

I recently purchased the PlayStation 5 from Best Buy and it has completely transformed my gaming experience. The console is incredibly fast, thanks to the SSD — load times are almost non-existent. The graphics are stunning, especially when playing titles like Spider-Man: Miles Morales and God of War: Ragnarök. The DualSense controller deserves special mention — the haptic feedback and adaptive triggers add a whole new layer of immersion that you have to feel to believe. Setup was quick and easy, and I love the sleek, futuristic design of the console. Best Buy’s service was great too. My order arrived on time and in perfect condition. Highly recommend both the PS5 and buying it from Best Buy!

Great quality just needed to upgrade memory…. Love that it’s slimmer and saves more space but still has the same power as the first version … it’s two type c ports instead of usb and type c for front ports but I can tell Sony is just keeping up with times

The PlayStation 5 is an absolute game-changer. The lightning-fast SSD makes load times nearly nonexistent, and the graphics are stunning with crisp detail and smooth performance. The DualSense controller is revolutionary—its adaptive triggers and haptic feedback make every action feel immersive. The design is sleek and futuristic, and the UI is intuitive and user-friendly. With a strong lineup of exclusives and backward compatibility, it’s perfect for both new gamers and longtime PlayStation fans. Truly worth every penny. Fast shipping from Best Buy for Christmas.

Excellent Console for my needs. The graphics and display on my TV is remarkable. I am able to play my PS4 games and new PS5 games. Great upgrade from my ps4.

Super efficient, great graphics, ultra-fast compared to the previous version. You have to place it in the correct position, otherwise it might give a disc reading error.

I panic bought this on the cyber Monday sale and it only took 4 days to get to my house in perfect condition!! It turns out my PS4 that I thought died just needed to be brought to my local electronics fixer for a simple fix. But hey, I love this one as much as my 4 (a bit more actually) so yay for finally getting the 5 after all this time, I really love how fast it is and especially how many ps4 games are backwards compatible with it, I got the disc version and it seems to work perfect. Also the duelshock controller is such an upgrade compared to the PS4 controller!! One thing I truly don't like about this is how white it is, I know it's superficial but the og black just looked better for the previous models, I already have plans and items in my Amazon cart to reshell both the controller and the console itself, so that'll be fun. This was also my first time using BestBuy online, (usually I just go there, but again panic lol) it was awesome with a very quick delivery and no problems with the box so thanks for that!!