Customer Ratings & Reviews

Was able to buy myself and my little brother a ps5 with Best Buy’s PayPal checkout option. Now we can play together since we don’t get to see each other often. Ps5 digital is a sweet deal but went with the disc version so I can let my little bro dust off my ps4 games! Unfortunately, not the ps3 games, but all the same I can recycle my childhood and he can add to his. As an advid PC gamer, I often find myself choosing PS5 for larger titles as most largely marketed games seem to be optimized for PS5 for graphics and performance. Could use more storage capacity but there are memory accessories for those who need it. Stock setup I can download about 4-5 large games at once.

The PS5 is a fantastic gaming console. The graphics are sharp, and the fast load times make a big difference in gameplay. The new controller feels great, with cool features like adaptive triggers and haptic feedback that add to the experience. The console itself is pretty big but has a sleek, modern design. It runs quietly and smoothly, even with high-performance games. Backward compatibility with most PS4 games is a plus. While it’s pricey and hard to find, the overall performance makes it worth the investment for serious gamers or anyone wanting a top-notch entertainment system.

This is a great buy even without the discount I got during the holiday sale. My kids love it so much , it was an easy set up and controller and console looks so neat.it was backward compatible with the cd games I have for a ps4 . So I didn’t have to buy again.

I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. The console runs incredibly smooth and fast—loading times are almost non-existent compared to my old system. The graphics are stunning, and games feel so much more immersive with the DualSense controller. I’ve already spent hours playing and enjoying every moment. Ordering through Best Buy was easy, and the pickup process was quick and hassle-free. Overall, I’m very satisfied with both the PS5 and the shopping experience. If you’ve been on the fence about upgrading, I highly recommend it—you won’t regret it!

Purchased this PS5 open box for a great price and ended up buying another for my son about a week later because his was damaged and needed to be replaced. The open box price was about the same as what it would have cost me to ship off the old one to be officially diagnosed and repaired. I had a few issues with system errors trying to place the order online but customer service did a great job of helping me resolve the problem and I was overall very happy with it this purchase. Everything was in great condition and is fully covered under warranty. I even bought an extra games, a controller, and a charger with some of the money I saved on this deal!

I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.

I have several weeks of hands-on experience using the PS5 Slim as my primary gaming console for both single-player and online multiplayer titles. Performance has been consistently smooth, with fast load times, stable frame rates, and no overheating issues during extended play sessions.

I'm happy with my purchase of the PS5. The graphics and overall operation of it are better than the PS4 and PS4 Pro I. had. The only issue I have is a minor one. Having to find the power off button or closing out a game after I'm done. This is an annoyance I have with tech in general. The new software update on my iPhone 16 presents a similar problem; the setup to find what you need is split up. You have to hunt to find what you need. I prefer a simpler interface to find what apps or settings I need. This isn't a knock on anyone in particular, it's a personal preference.

Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

I bought this for my grandson as a present. This system works great and he loves it. Best part about it is the game system plays all his other games from his older PlayStation 4. Great purchase and the member services were very knowledgeable while helping me.

Love it! Runs great and I really like the slim design.

Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

Arrived in good shape and works and runs great would recommend slim version for smaller spaces to store it

Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

PlayStation 5 Slim is a powerful and sleek console with fast loading times, stunning graphics, and smooth gameplay. The slimmer design saves space without sacrificing performance. Easy to set up and great for both casual and serious gamers. Highly recommended.

Works incredibly well. I haven't played a console since the original wii, so my opinion may be screwed, but its performance and storage, as well as cross platform and device connectivity is amazing.

Worth it for the PlayStation game catalog and modern ps5 games, especially if like me, you've never owned a PlayStation before. However it comes only with a horizontal stand and not a vertical stand. It'd be nice if both were included to allow for both positions.

The PlayStation 5 exceeded all my expectations. The graphics quality, system speed, and immersive experience are absolutely incredible. The DualSense controller brings games to life with its haptic feedback and adaptive triggers. Playing on this console truly feels like next-gen gaming. My shopping experience with Best Buy was also outstanding. I ordered online and picked it up in-store. The process was fast, well-organized, and the staff was super friendly. The PS5 was ready for pickup even earlier than expected and in perfect condition. Thank you, Best Buy, for making everything so easy! I highly recommend both the console and buying it from here

bought this to replace an original model that i had to sell. very nice to include a full 1TB instead of the original 825gb. the additional usb c port and dedicated disk eject button next to the disk drive (less confusing that the original with the power and eject buttons right next to each other) were very nice changes. runs very well and the slimmer form is less of an eye sore. im very satisfied with my purchase.

Since we bought the PlayStation, not a single day has gone by without us using it. I love it for relaxing and having a good time, but the best part has been seeing my son so happy with it. I gave it to him as a gift, and he’s completely in love with it — he doesn’t want to let go of the controller! The quality is excellent, the graphics are stunning, and the system runs incredibly fast. It’s a console that’s truly worth every penny. Even better, it’s brought us closer together as a family by sharing fun moments playing together. If you’re looking for something fun, entertaining, and high-quality, this PlayStation is the perfect choice. 100% recommended!