Customer Ratings & Reviews

Fast! Compared to my ps4, graphics and speed are far better! I'm 60 years old and absolutely loving it!

This console is great. It has a great price point, Best Buy’s price match guarantee is the best around. I did the curbside pickup and it was a very pleasant experience. The product speaks for itself, but the level of customer service was too notch. Would recommend Best Buy in Appleton.

Best console for your money. The PS5 Slim delivers power and performance. Yeah, it's getting older, but it's still the king. Only negative is that you get 1 TB of storage, but that's fixable with a new SSD.

Before i bought this consol I was worryed i would only use it as a blue ray player. Now after owning it for a little while i am releved that i realy enjoy playing games on it aswell

What I love: • Super fast loading times thanks to the built-in SSD. You jump into games in seconds. • DualSense controller is a game-changer — the haptic feedback and adaptive triggers make every game feel more immersive. • Graphics are stunning — 4K gaming is smooth, and the detail is impressive, especially in exclusives like Spider-Man: Miles Morales or Demon’s Souls. • Quiet operation — even during heavy gameplay, the console runs almost silently. • Backward compatibility with PS4 games is a huge plus. Minor tips: • Storage fills up fast, so consider expanding with an additional SSD. • Still a bit large in size, so make sure you have space in your setup.

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

As expected playstation elevates gameplay w immersive and intuitive controls and spectacular visuals on even a 83” screen. Now in a smaller footprint. Be sure to use proper HDMI cables and set up your tv and tune playstation settings/video outputs to maximize your experience! If you have a 4k TV, plug-and-play settings do not do the system its full justice. Play around with the video settings til its just right for your gameplay and equipment.

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

The PS5 is incredibly fast, and the graphics look amazing. It makes games feel way more realistic. The new controller’s cool too, especially with how it rumbles and reacts while you play.

Great experience with in-store pickup! The item was ready on time, packaged well, and exactly as expected. Staff were helpful and the process was quick and easy. The product itself works perfectly, and I'm very satisfied with the purchase

Love the sleek design of the slim. So impressed with the downloading speed. Never did I imagine I could fit so many games in my console 1 TB of memory is a godsend. Thank you to all that made it possible and just when I thought it couldn’t get any better BEST BUY out does them selfs with Geeks Squad’s extended warranty it allowed me to feel confident of my purchase. Best Buy priced everything so affordable it was well worth the buy

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.

The PlayStation 5 is an absolute game-changer! From the moment you power it on, the lightning-fast SSD makes load times practically disappear, and the graphics are stunning—true next-gen quality. The DualSense controller is a standout feature with its adaptive triggers and haptic feedback, making gameplay incredibly immersive. Whether you’re playing exclusives like Spider-Man: Miles Morales or enjoying third-party titles, everything runs smoothly at 4K with impressive frame rates. Setup was simple, and the user interface feels modern and intuitive. Storage could be bigger, but the option to expand with an NVMe SSD is a nice touch. Overall, the PS5 is worth every penny for gamers who want top-tier performance and innovation. Highly recommend!

It’s the amazing the grafics and the quality on the games for the PlayStation, I like to purchase my products on Best Buy for the warranty and the benefits with geed squad.

Upgraded from my Ps4 Pro and the difference is huge. Some of my games had about 30 seconds to 1 minute to load up but now its literally just a few seconds. Not to mention it downloads about 4x as fast as well. I love it.

It is exactly as advertised. Great graphics, quiet running, easy to setup, and worth the price.

Great purchase! I switched from Xbox to Playstation and its been a great investment. This console was easy to set up and easy to learn.

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

I love my new ps5 it's great fun for myself family and friends Best buy made purchasing and picking up my purchase very easy Thank you for great service and a great product

Great product Good performance Good graphics Very fast