Customer Ratings & Reviews

Finally stepped the kids up to the PS5 from the PS4. They love the better quality of the graphics. Nomre loud noise from the cooling fan and the limited storage space.

My daughter is handicapped and her favorite thing to do is playing PlayStation. She’s had every one of the PlayStation systems and has wanted the 5 system for a long time and we finally got it for her recently. She loves her new game and it’s a great way to entertain herself. Her nephews are gamers too and they have helped her reach levels she was having trouble reaching. It’s a win all around!

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

Quick delivery and awesome console. I gifted this to my nephews for Christmas and they absolutely love it. It’s such an upgrade from the older PlayStation.

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

I was able to buy a new ps5 so I was going to buy elsewhere but Bestbuy was faster and had what I wanted in-stock which was the ps5 slim with a controller I wanted in a different color.

Beast mode activated! Graphics are top-notch, SSD is a game-saver, and Game Pass is a steal. Been gaming on it nonstop. Worth the hype!

The guy who helped me out was kind trying he’s best to get me approved for a credit card. After all everything worked great still have my ps5 running like new!

After more than 3 years using the regular PS5 I decided to sell it and purchase a new one. I went with the Slim and I'm really happy about it. It's substantially smaller and the performance is the same. The extra storage is a plus!

Lovet great product performance is great the console i very slims love it

"I recently purchased a PlayStation 5 from Best Buy, and I'm blown away by the exceptional shopping experience! From the moment I walked into the store, the staff were friendly, knowledgeable, and eager to assist. The checkout process was seamless, and the representative helped me find the perfect accessories to complement my new console. The packaging and handling of the PS5 were also top-notch, ensuring my new device arrived home safely. The PS5 itself has exceeded my expectations - the graphics, performance, and immersive gaming experience have taken my gaming sessions to the next level! Overall, I'm thoroughly impressed with Best Buy's service, expertise, and product offerings. If you're in the market for a new gaming console or accessories, I highly recommend checking out Best Buy! Rating: 5/5 stars"

I normally do not do reviews, however I think the PlayStation 5 slim was a great purchase. The familiarity with the ps4 makes it easy to get started and one thing that is really nice is that all of your ps4 games work on the ps5. The only reasons that I gave a 4 star rather than a 5 is that it’s a bit on the pricier side given that the only difference from the original ps5 is 500 GBs of more storage.

Super fast, incredibly smooth performance, and the graphics look fantastic. The console is quiet and the DualSense controller feels next-level with haptic feedback and adaptive triggers. A premium experience all around. Highly recommended!

The PS5 has been a Godsend. I had a PS4 that I gifted to someone and the PS5 doesn't disapoint. The graphics upgrade, built in storage capacity and easy to switch between applications make this a great system. While gaming sometimes u feel so immersed into the world that u forget that this is a game until u get a low battery controller alert. Also, the controller triggers are great as they dont leave your fingers hurting while using them. I could go on all day about this system but I say that its an absolute steal.

What more is there to say. Pretty much everyone has owned a Playstation at some time. This model is the best of the best...smaller footprint, 1TB HD...decent price...even better if you catch it on sale! 5 stars!!

I recently purchased the PlayStation 5 Slim from Best Buy and I’m extremely satisfied with my purchase. The console is noticeably slimmer and lighter than the original PS5, making it much easier to fit into my setup without sacrificing performance. Load times are incredibly fast, gameplay is smooth, and the graphics are absolutely stunning. Best Buy’s pickup process was quick and hassle-free, and the console arrived in perfect condition. Overall, this is a fantastic upgrade and well worth the money for any PlayStation fan.

The ps5 is a huge upgrade to the ps4. Don't know why i waited so long on getting one. Glad I finally did.

Boyfriend absolutely loves it! He had a ps4 before that sounded like it was going to take off, can say I’m a fan too now that I can’t hear it running

It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!