Customer Ratings & Reviews

My dream was always to have a Play Station console, no matter what generation it was, but this one met my expectations.

Ps5 never fails. Great price and design. My kid loves it

Perfect purchase experience. I order online for same day pick up. Got all my conformation emails fast. Got there and was greeted by a handsome Black man and I was assisted by another handsome Hispanic man. Got checked out, and was on my way. Great experience. Oh and the game works awesomely. It came with all the necessary gadgets, quick setup as well. The controller is so cute and works perfect except for a small Sony issue regarding the mic .

Great console. It does everything I need it to and I love the elite controller as well as the force feedback. Not to mention the amazing exclusives on PlayStation even if it isn’t a ton.

Works so much faster than the the 4! Graphics are better and games load quicker!

It's perfect! Just the upgrade I needed from the PS4! Great graphics and speed! Beautiful color too

The best place where I could buy the PlayStation 5 for my son was this store. I love it, and the customer service even more — they explain everything and have the best prices.

Owning a PS4 I was on the fence, but the difference in graphics, gameplay, download speed, etc. is staggering. Buying was great experience as well, did a trade in for a boosted promo price so was able to upgrade while not spending full price and get rid of PS4 which would’ve collected dust if I had both.

Berry good yes! I enjoy all time with gamis all me like :)

Super purchase the best I've ever bought never fails

ITS NICE AND ENJOYING PLAYING THE GAME THANKS FOR YOUR FRIENDS SERVICE

My son loves this PC5. I couldn’t find one in stock after Christmas but of course Best Buy had it! The customer service was excellent.

Console was even better in person then the pictures works perfectly and couldn’t be anymore happy

I upgraded from a PS4, and I love it. I like the fact that I can play all my existing PS4 games on it, the graphics are sharper, the controllers have added capabilities

The PS5’s custom SSD dramatically reduces load times, making transitions between areas almost instantaneous. Games feel much smoother, and this quick loading is one of the standout features of next-gen consoles. It’s also capable of 4K gaming at 60fps, with some titles even supporting 120fps.

I love my ps5 so much , i literally sold my laptop to buy this console

Easy process for the pick up. I did have to go in store because curb side was not available at time of arrival. PS5 is great. Setup was easy and I was off and playing within 15 minutes!

No problems at all 10/10 product. Plays all the latest games and older games

The PS5 is a wonderful console. The slim version doesn't take up as much space. Having a disc drive is important, because I get to watch all of my Blu-ray movies. Plus it's important to note that companies can remove digital copies of your movies and games from your library whenever they choose. Don't go fully digital.

Super easy to order online from Best Buy. Especially liked the opportunity to get an Open Box model in perfect condition that saved us some money so we bought some new games. It looked brand new with all the orginal paperwork and packaging. Also, the shipping was literally only one day, that was amazing! We highly recommend ordering from Best Buy Online.